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Problem with display FAQ - by Peter - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Peter

  • Avatar: Peter
    Peter
    Participant
    March 23, 2023 at 14:30

    Hi,

    I have a problem with the faq in 2 products.
    The text is typed but not visible on the page.

    Please, contact administrator
    for this information.
    #350990 Copied Theme version: 9.0.5
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 23, 2023 at 14:54

    Hello, Peter,

    Thank you for getting in touch with us.

    Have you compared the content of products with the problem and without?
    Could you provide temporary wp-admin access?

    Thank you for your cooperation and we look forward to hearing from you soon.

    Kind Regards,
    8theme team

    #350999 Copied
    Avatar: Peter
    Peter
    Participant
    March 23, 2023 at 14:56

    You have still access.
    Please check.

    Please contact administrator
    for this information.
    #351002 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 23, 2023 at 16:49

    Hello, Peter,

    Here is the reason for your problem – https://prnt.sc/I1NZ7TE2YZSH Please compare the content of products https://prnt.sc/rHgG6nnlksUt

    When you open the editor > element settings > Text tab at the first time, it can be empty, so close the settings https://prnt.sc/7mWJCUsQld8f and open them one more time, then edit the content of the Text tab.

    Kind Regards,
    8theme team

    #351025 Copied
    Avatar: Peter
    Peter
    Participant
    March 27, 2023 at 07:10

    Thanks.
    I’ve corrected it now

    #351363 Copied

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