Problem with duplicate attributes on the front of product page

This topic has 4 replies, 2 voices, and was last updated 4 years, 10 months ago ago by Olga Barlow

  • Avatar: Manu
    Manu
    Participant
    February 5, 2020 at 11:58

    Hi,

    Every time we update the stock, prices, etc. of the products of the store (we use wp all import) the attributes that appear on the product page are duplicated.
    If we enter the control panel to verify if it is something of the product and we see the variations and others, everything is correct, the actual data of the products have nothing to do with what is seen on the front of the product with all duplicate attributes .

    If we open the product, we simply give it to save, without applying any changes, in the front already all the variations come out correctly, without the duplications.

    We have also tried to export the product base to verify, and it is correct.

    Maybe the theme is saving a cache copy that needs to be updated after updating the product?

    Thank you.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 5, 2020 at 12:36

    Hello,

    You are using WPML and I suppose issue was related to unsynced attributes and variations https://prnt.sc/qxv0zf Once synchronization complete I don’t see problem with duplications.

    Regards

    Avatar: Manu
    Manu
    Participant
    February 5, 2020 at 19:31

    Hi Olga,

    Then, after do that synchronization , in next price updates, that synchronization isn´t necessary, is it so?

    Thanks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 6, 2020 at 09:41

    Hello,

    That option is not our theme option, it’s WPML plugin option that’s why I’m not sure about this.
    You may update price and check.

    Regards

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