Problem with Editing Pages with page builder

This topic has 4 replies, 2 voices, and was last updated 5 years, 1 months ago ago by Olga Barlow

  • Avatar: Tharindu
    Tharindu
    Participant
    August 22, 2019 at 12:04

    I bought the theme while ago and activated successfully. When I try to edit pages with page builder I get the bellow error.

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.

    “Internal Server Error
    Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.
    More information about this error may be available in the server error log.”

    How can i resolve this problem?

    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 22, 2019 at 12:14

    Hello,

    So, did you contact your hosting provider to check the server error logs? What errors do you have there?

    Regards

    Avatar: Tharindu
    Tharindu
    Participant
    August 22, 2019 at 17:31

    Thanks, I contacted the host and they resolve the issue.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 22, 2019 at 18:07

    Hello,

    Glad to hear that. Feel free to ask if you need any other help.

    Regards

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