Return to previous page

Problem with filtering – unable to select multiple options

This topic has 2 replies, 2 voices, and was last updated 2 years, 5 months ago ago by Rose Tyler

Chris

Participant

June 6, 2022 at 18:04

We have a problem reported by customers. It is about filtering on the category and store page. When we select one color, it finds that color. When we select two, it finds none. When we searched for one and want to search for another, we have to deselect one to select the other.

What can we do about this?

#325244 Copied Theme version: 8.1.6

1 Answer

Rose Tyler

Support staff

June 7, 2022 at 07:04

Hello,

Do you use 8theme – Swatches filter widget? Try to change Query type in settings of the widget.
If this doesn’t help, provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

#325256 Copied
Tagged: best selling, filtering, multiple options, problem, selection, themes, woocommerce
Viewing 2 results - 1 through 2 (of 2 total)