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Problem with home page image - by WhistlingMeerkat

This topic has 15 replies, 2 voices, and was last updated 6 years, 5 months ago ago by Rose Tyler

WhistlingMeerkat

Participant

June 5, 2018 at 14:12

Hello,
I’m having trouble replacing a demo image on the home page of the Interior layout.
It’s the image that has a green background and white plates.
I can’t find the image in the design options for the colomn, when I add a single image on top of the area, the image doesn’t fit the space.
Please send screenshots step-by-step instructions.
Thanks
Fiona

#194326 Copied

14 Answers

Rose Tyler

Support staff

June 5, 2018 at 14:34

Hello,

Please see this screenshot – https://prnt.sc/jr54fu

Regards

#194332 Copied

WhistlingMeerkat

Participant

June 6, 2018 at 00:42

Thanks, but this doesn’t work. On the column settings for the image of the plates, there is no image appearing in the column settings to replace.

#194360 Copied

Rose Tyler

Support staff

June 6, 2018 at 07:35

Hello,

Please provide us with temporary wp-admin access in the Private Content area so we can take a closer look.
Thanks in advance.

Regards

#194373 Copied

WhistlingMeerkat

Participant

June 7, 2018 at 10:33

Sure. See attached.

Please, contact administrator
for this information.

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Rose Tyler

Support staff

June 7, 2018 at 11:55

Hello,

Please see screenshots: http://prntscr.com/js0mkx > http://prntscr.com/js0mtk + http://prntscr.com/js0ngf > http://prntscr.com/js0n1i + http://prntscr.com/js0nzd = http://prntscr.com/js0ocq

Regards

#194489 Copied

WhistlingMeerkat

Participant

June 7, 2018 at 12:00

NO!!!! Wrong image!!! I want you to give me instructions regarding the image with the white plates! It has a two-tone green background and is ABOVE the image row you’re showing me.

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Rose Tyler

Support staff

June 7, 2018 at 12:08

Oh I see, this image can be changed in similar way http://prntscr.com/js0u4f > https://gyazo.com/104e50504550c3e39a76ad8121fe1e06

Regards

#194494 Copied

WhistlingMeerkat

Participant

June 7, 2018 at 12:19

Thanks but how do I get to the inner column settings? This is where I am stuck!

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WhistlingMeerkat

Participant

June 7, 2018 at 12:25

I have a visual view of wp bakery and it doesn’t have the inner column settings for that image.

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Rose Tyler

Support staff

June 7, 2018 at 12:36

I would recommend you to use the backend editor http://prntscr.com/js192o > http://prntscr.com/js19d9

Regards

#194503 Copied

WhistlingMeerkat

Participant

June 7, 2018 at 12:38

Fantastic! Thank you!
🙂

#194504 Copied

WhistlingMeerkat

Participant

June 7, 2018 at 12:53

Okay when I follow your instructions I just don’t see what you see.
Using the classic mode, all I see is rows of code. I don’t see the boxes like you see.

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WhistlingMeerkat

Participant

June 7, 2018 at 12:55

It’s fine, thanks, I’ve figured it out. Thank you for being so patient.:-)

#194506 Copied

Rose Tyler

Support staff

June 7, 2018 at 13:00

I am glad that you sorted out.

Regards

#194508 Copied
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