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Problem with images in woocommerce - by cdukas

This topic has 9 replies, 2 voices, and was last updated 7 years, 4 months ago ago by Rose Tyler

cdukas

Participant

July 5, 2017 at 09:13

Hello,

I would like my images to be like the Felicia theme.

Instead my images ar cropped to 600 x 600 and the zoom over function makes them to deform.

I am including the login details in private content.

Thank you in advance for your reply!

Please, contact administrator
for this information.

#167091 Copied Theme version: CLASSICO 1.8 WooCommerce version: 3.1.0

8 Answers

Rose Tyler

Support staff

July 5, 2017 at 14:26

Hello,

You can edit images sizes in WooCommerce > Settings > Product > Display. Don’t use hard crop if you don’t want to crop images. Regenerate thumbnails after that https://wordpress.org/plugins/regenerate-thumbnails/.
These settings we use on demo http://prntscr.com/frxo4j

Regards,
Rose Tyler.

#167140 Copied

cdukas

Participant

July 12, 2017 at 08:34

Hello again!

I use the settings I want in products display but when I use regenerate thumbnails I get an error
and all resizes fail

The error I get is

image file name – file id failed to resize. The originally uploaded image file cannot be found at /file path/

Could you please suggest why this failure message appears?

Thank you in advance!

Please, contact administrator
for this information.

#167684 Copied Theme version: CLASSICO 1.8 WooCommerce version: 3.1.0

cdukas

Participant

July 12, 2017 at 08:44

To be more specific this is the exact message

Total Images: 1
Images Resized: 0
Resize Failures: 1

“_MG_3100” (ID 861) failed to resize. The error message was: The originally uploaded image file cannot be found at 2017/07/MG_3100.jpg

Please provide some help as soon as possible, even during this day because I want to put the eshop online!

#167687 Copied

Rose Tyler

Support staff

July 12, 2017 at 09:52

Hello,

You need to check if images exist on your server because on your shop page I don’t see product images http://prntscr.com/fuo9sw.

Regards,
Rose Tyler.

#167702 Copied

cdukas

Participant

July 12, 2017 at 10:30

Hello!

Sorry for the incovenience!

I have just uploaded in my media gallery the images that i want to relink to my products with the new dimension settings.
I select them all and choose regenerate thumbnails

https://prnt.sc/fuooo3

and then I get this

https://prnt.sc/fuopp0

Do you have any idea why this is happening?

#167709 Copied

Rose Tyler

Support staff

July 12, 2017 at 10:34

Hello,

Try to rename your images, for example, _MG_4573 to MG_4573

Regards,
Rose Tyler.

#167710 Copied

cdukas

Participant

July 12, 2017 at 11:08

Hello!

I have already tried this with no success

How ever I just tried relink two images to a product and the images now appear the way I want!

Thank you so much for your help!!

#167715 Copied

Rose Tyler

Support staff

July 12, 2017 at 12:02

You’re welcome! Feel free to ask if you need any other help.

Regards,
Rose Tyler.

#167720 Copied
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