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Problem with importing designs - by leo - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Robert Hall

leo

Participant

September 9, 2015 at 22:20

Dear
I have the following problem

I first want to install a design from theme options, and clicking on any nothing happens amount from Tools – > Import XML file in the folder
select the folder with the theme and nothing happened . How can I do it?
Does not appear in the tutorial

And the other is ESS GRID locate the file to import the file ess_grid.json
And do not come in the download

Thank you

Please, contact administrator
for this information.

#85786 Copied Theme version: WooPress_Theme-v2.4

7 Answers

Jack Richardson

Support staff

September 10, 2015 at 09:27

Hello,

Please provide us with FTP credentials in private content.
Ess. grid file is included only in templates where it’s used, for example, open theme package > “XML files” folder > “cosmetics” folder. There you’ll find ess_grid.json which is used for this template.

Best regards,
Jack Richardson.

#85879 Copied

leo

Participant

September 10, 2015 at 14:24

I send what you ask for
Thanks

Please, contact administrator
for this information.

#85948 Copied

Robert Hall

Support staff

September 10, 2015 at 14:32

Hello,

Please clarify in what folder we can find your site.

Regards,
Robert Hall.

#85949 Copied

leo

Participant

September 10, 2015 at 14:42

Perfect
plubic-html -> gardenflowers

Thanks

#85958 Copied

Robert Hall

Support staff

September 10, 2015 at 14:53

Hello,

Please try to import demo templates now.

Regards,
Robert Hall.

#85960 Copied

leo

Participant

September 10, 2015 at 15:07

Perfect
Thanks

#85965 Copied

Robert Hall

Support staff

September 10, 2015 at 15:25

Hello,

You’re welcome!

Regards,
Robert Hall.

#85967 Copied
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