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Problem with infinite load and gallery switch on shop page

This topic has 5 replies, 2 voices, and was last updated 2 years, 10 months ago ago by Rose Tyler

Nick

Participant

February 15, 2022 at 08:48

Hello,

I have enabled infinite load on shop pages and also gallery switch. Everything works fine, but when I load more products, the arrows disappear and I can’t see more photos.

Please, contact administrator
for this information.

#317177 Copied Theme version: 8.1

4 Answers

Rose Tyler

Support staff

February 15, 2022 at 10:20

Hello,

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem. If this situation is not caused by a plugin, provide temporary FTP access (contact your hosting provider and ask for FTP host, FTP username, and FTP password).

Regards

#317193 Copied

Nick

Participant

February 15, 2022 at 13:37

Hi,

I have tried disabling all plugins, clearing cache, nothing works. Please find FTP credentials aside.

Thanks.

Please contact administrator
for this information.

#317216 Copied

Rose Tyler

Support staff

February 16, 2022 at 08:00

Hello,

I’ve passed this problem to our developers. I will let you know once it will be fixed. Please be patient.

Regards

#317281 Copied

Rose Tyler

Support staff

February 16, 2022 at 17:31

Fixed.

Regards

#317415 Copied
Tagged: gallery switch, infinite load, shop page, themes, woocommerce, wordpress
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Problem with infinite load and gallery switch on shop page

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