Return to previous page

Problem with installation of Demo Content (.XML files import)

This topic has 8 replies, 2 voices, and was last updated 9 years, 5 months ago ago by Eva Kemp

erica11b

Participant

September 1, 2015 at 14:33

I have a problem with .XML files import: I’m reading your documentation guide and I’m following your instruction step by step, but when I install Dummy Content with FLORENCE (or any other version), then I click “Set up version”, it appear this text “XML not imported”.
I’have already imported data.xml file from the folder XML Files>Version>Florence…
I could I solve this problem?

Thank you
Erica

#83655 Copied Theme version: 1.2 WooCommerce version: /

7 Answers

Eva Kemp

Support staff

September 1, 2015 at 15:03

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#83667 Copied

erica11b

Participant

September 1, 2015 at 15:48

Thank you.
Credentials in Private Content.

Regards
Erica

Please, contact administrator
for this information.

#83677 Copied Theme version: 1.2 WooCommerce version: /

Eva Kemp

Support staff

September 1, 2015 at 17:58

Hello,

As I see “Home variant 8” is installed, but slider can’t be imported because ZipArchive extension is not enabled. You should ask your hosting provider to activate it.
Then let us know.

Regards,
Eva Kemp.

#83724 Copied

erica11b

Participant

September 2, 2015 at 11:23

Thank you,
now I have activated ZipArchive extension with hosting provider. I try to set up FLORENCE version from “Install Dummy content”, but the problem persist with the error “XML not imported”.
Can you solve me this problem?

Thank you,
Erica

#83909 Copied Theme version: 1.2 WooCommerce version: /

Eva Kemp

Support staff

September 2, 2015 at 13:36

Hello,

I’ve imported page template manually. Please check it now.

Regards,
Eva Kemp.

#83961 Copied

erica11b

Participant

September 2, 2015 at 18:38

Thank you, now i see the page of varian 8, but with some difference from your template:
– I cannot see the parallax box
– I cannot see the portfolio image
– the menu link to other pages, not at the section of one-page home
Maybe I have to customize this feature in the Appearance > Menu , but I thought that it would be already set.

Another problem is the update of “Ultimate Addons for Visual Composer”: when I insert the requested code for activate my license for one click update, i click “register” but nothing happens. I can I update this plugin?

thank you
Erica

#84097 Copied Theme version: 1.2 WooCommerce version: /

Eva Kemp

Support staff

September 3, 2015 at 09:35

Hello,

Please read how to set one page menu:
https://www.8theme.com/classico-theme-documentation/ (5.2. One Page).
You can download the Ultimate VC Addons archive at this link:
https://www.8theme.com/download-plugins/

Regards,
Eva Kemp.

#84263 Copied
Viewing 8 results - 1 through 8 (of 8 total)