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Problem with installing demo. - by memchev

This topic has 14 replies, 3 voices, and was last updated 1 years, 8 months ago ago by Tony Rodriguez

memchev

Participant

April 5, 2023 at 14:40

I’m trying to start a new site, but when importing the demo version, which is called “Engineer”, after importing and installing plugins, there is a discrepancy on the home page with the preview of the demo version. The first section of the page is different. I had liked exactly what was missing in my already installed demo theme. I am attaching a link where you can see that there is a divergence of topics. My question is how to add the first section of the demo to my site

#352421 Copied Theme version: .9.1 WooCommerce version: 7.5.1

13 Answers

Rose Tyler

Support staff

April 5, 2023 at 15:19

Hello, Memchev,

Thank you for contacting us and for using XStore.

You need to install Slider Revolution plugin and then do import of the slider only. We can help you with this. Please provide temporary wp-admin access.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

#352426 Copied

memchev

Participant

April 5, 2023 at 15:50

thank you if possible help me i will give you access

Please contact administrator
for this information.

#352433 Copied

Rose Tyler

Support staff

April 5, 2023 at 15:55

Hello, Memchev,

Thank you for your response, but we can’t log in – https://prnt.sc/yJssYjWBflXa Please check the credentials.

Kind Regards,
8theme team

#352435 Copied

memchev

Participant

April 5, 2023 at 16:21

hi

Please contact administrator
for this information.

#352439 Copied

Rose Tyler

Support staff

April 6, 2023 at 09:31

Hello, Memchev,

We can’t log in still. Please open your site login page in an incognito browser window and try to use the login data you provided.
Waiting for your reply.

Kind Regards,
8theme team

#352499 Copied

memchev

Participant

April 6, 2023 at 09:43

i change it, now you can try with this one

Please contact administrator
for this information.

#352503 Copied

Rose Tyler

Support staff

April 6, 2023 at 10:02

Hello, Memchev,

Thank you for your response.

We’ve installed the Slider Revolution plugin, but we can’t import the archive of the demo slider, maybe it is because of some permissions for our account. Please download the archive from this page https://we.tl/t-BmZgF3fu39 , go to Slider revolution > Manual import, and select the archive.

Kind Regards,
8theme team

#352505 Copied

memchev

Participant

April 6, 2023 at 10:10

Okay, thanks

#352508 Copied

Rose Tyler

Support staff

April 6, 2023 at 12:14

Hello, Memchev,

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#352524 Copied

memchev

Participant

April 7, 2023 at 18:28

Hi, again, i cant work with slider revolution plugin, can you make a some examples, and after that i just to change them eventually

#352662 Copied

Rose Tyler

Support staff

April 9, 2023 at 08:55

Hello, Memchev,

Thank you for your response.

This slider shows products, so you need to have a few products on the site, and select a category after the slider import, for example – https://prnt.sc/3qmwi0JESXMj

Download “Revolution sliders from XStore Demos” archive from here – https://www.8theme.com/downloads/ It contains all sliders from our demos, so unzip it, find the folder of the desired demo version and archives of sliders for import – https://prnt.sc/e_QJNTo7pwZV

Kind Regards,
8theme team

#352712 Copied

memchev

Participant

April 9, 2023 at 18:49

thank you so much, if i have more questions, ill contact you

#352782 Copied

Tony Rodriguez

Support staff

April 10, 2023 at 05:55

Hello @memchev,

We are always here to help you and we would appreciate it if you could create a new topic for each issue to ensure that we can provide you with the best possible service.

If you are satisfied with our Theme and Customer and Technical Support, we would be grateful if you could leave us a 5-star rating on ThemeForest at the following link: http://themeforest.net/downloads. This would help us to continue to provide updates and dedicated support in the future.

Thank you for contacting us. We hope you have a great day.

Best Regards,
8Theme’s Team

#352801 Copied
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