Problem with installing "Ultimate addons for Visual Composer" plugin

This topic has 2 replies, 2 voices, and was last updated 9 years ago ago by Eva Kemp

  • Avatar: hedi hastuiti
    hedi hastuiti
    Participant
    November 4, 2015 at 15:01

    Hello,

    I recently bought your classico theme, and i have a problem when i want to install a plugin. I have installed all the required plugins except Ultimate addons for Visual Composer.
    It always failed like this..

    The plugin does not have a valid header.
    Downloading install package from http://dazzbaby.com/wp-content/themes/classico/theme/plugins/Ultimate_VC_Addons.zip…

    Unpacking the package…

    Installing the plugin…

    Destination folder already exists. /home/dazzbaby/public_html/wp-content/plugins/ultimate_vc_addons/

    Plugin install failed.

    Please help me..

    Regards,

    Hedi

    1 Answer
    Avatar: Eva
    Eva Kemp
    Support staff
    November 4, 2015 at 16:25

    Hello,

    Go to wp-content/plugins directory via FTP and delete the folder “ultimate_vc_addons”.
    After that try to install the plugin.

    Regards,
    Eva Kemp.

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