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Problem with language changing to french

This topic has 5 replies, 3 voices, and was last updated 5 months, 4 weeks ago ago by Andrew Mitchell

yaci

Participant

May 27, 2024 at 22:54

hello support team
i’m trying to change my website language to french I followed this article and I used loco translate plugin and files from glotpress but the website still in English specially woocommerce pages and fields as you can see for example in the image

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#396855 Copied Theme version: 9.3.10

4 Answers

Rose Tyler

Support staff

May 28, 2024 at 07:23

Hello,

Thank you for reaching out to us for assistance with changing your website’s language to French.

https://prnt.sc/eonFyy2lpLKb https://prnt.sc/OS_6eLwVoqAg You need to rename files and change location https://prnt.sc/G1YbaB_f28ZS
Translation files for themes should be placed in /wp-content/languages/themes/ folder,
for plugins, like Core plugin, in /wp-content/languages/plugins folder (this is System location),
with correct names, for example, for XStore theme: xstore-fr_FR.po, and xstore-core-fr_FR.po for XStore Core plugin.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#396884 Copied

yaci

Participant

May 28, 2024 at 07:46

hello
thank you for your reply, I tried to do what you proposed as a solution but the problem is still here

Files is visible for topic creator and
support staff only.

#396890 Copied

Rose Tyler

Support staff

May 28, 2024 at 07:53

Hello,

We appreciate your prompt response.

We’ve Synchronized translations https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ Please check how it works now.

Best Regards,
8Theme’s Team

#396892 Copied

Andrew Mitchell

Support staff

May 28, 2024 at 07:56

Dear yaci,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#396894 Copied
Tagged: language change issues, switching to french problem, woocommerce language troubleshooting, woocommerce templates language fix, wordpress french language error, wordpress language change solution, wordpress woocommerce templates
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