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Problem with lightbox gallery - by Silverwings

This topic has 6 replies, 3 voices, and was last updated 3 years, 1 months ago ago by Olga Barlow

Silverwings

Participant

October 14, 2021 at 11:12

The gallery page which was created in Elementor all the images became not clickable. And in console I get the error “Uncaught (in promise) ReferenceError: DialogsManager is not defined”

#305416 Copied Theme version: 8.0.7 WooCommerce version: 5.8

5 Answers

Rose Tyler

Support staff

October 15, 2021 at 07:33

Hello,

Thanks for using our theme and for contacting us.
Please provide URL and temporary wp-admin access, via the Private Content area, so we can take a closer look.

Regards

#305449 Copied

Silverwings

Participant

October 15, 2021 at 16:04

.

Please contact administrator
for this information.

#305508 Copied

Olga Barlow

Support staff

October 15, 2021 at 16:48

Hello,

Go to Theme Options > Speed Optimization > disable “Disable Elementor Dialog JS” option https://prnt.sc/1w9kh0d if you use Elementor lightboxes.
So, disable that, clear cache and check after that.

Regards

#305515 Copied

Silverwings

Participant

October 15, 2021 at 16:57

It works

Thanks

#305519 Copied

Olga Barlow

Support staff

October 15, 2021 at 17:04

Hello,

You are welcome.

Regards

#305522 Copied
Tagged: gallery, lightbox, problem, solution, themes, woocommerce, wordpress
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