Problem with links - by stelau87 - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 9 years, 8 months ago ago by Eva Kemp

  • Avatar: stelau87
    stelau87
    Participant
    April 8, 2015 at 08:02

    Dear Customer Support,

    I’ve installed your beautiful theme WooPress, but I’ve got a little problem with the links on my site. Every link in my pages (FAQ page, Shop page…) except from the menu seems not working.
    I’ve tried to refresh permalinks in the backend and checked with Mozilla, Google Chrome and Opera browsers…
    Have you got any idea of what might be wrong?

    Here’s the link to my website: easy.isideshop.com

    Thanks for your help

    7 Answers
    Avatar: Brian Johnson
    Brian Johnson
    Member
    April 8, 2015 at 09:05

    Hello

    Please provide us with wp-admin credentials to your site and clarify your request with more details. How should your links looks like?

    With best reagrds
    Brian Johnson

    Avatar: stelau87
    stelau87
    Participant
    April 8, 2015 at 09:55

    Hello Brian,

    thank you for your reply.
    For example in the FAQ page (http://easy.isideshop.com/faq) I’ve put a re-direct link in almost every question. In the shop page I’ve put a link to the register page for unregistered users.
    None of them seems to work…

    Please, contact administrator
    for this information.
    Avatar: Brian Johnson
    Brian Johnson
    Member
    April 8, 2015 at 10:18

    Would you mind to describe more widely what you want to achieve with links or provide us with screenshots.

    With best regards
    Brian Johnson

    Avatar: stelau87
    stelau87
    Participant
    April 8, 2015 at 10:38

    Hello Brian,

    I’d just like the links that I’ve inserted to re-direct the user onto other pages inside the website.
    For example: in the image attached you’ll se a word in red. That word should redirect to easy.isideshop.com/dashboard page.
    FAQ page

    Let me know if you need more screenshots

    Avatar: Eva
    Eva Kemp
    Support staff
    April 9, 2015 at 11:31

    Hello,

    Please edit the file wp-content/themes/woopress/js/etheme.js, find the section “! Toggle elements” (line 1652) and comment the code e.preventDefault(); on line 1665.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: stelau87
    stelau87
    Participant
    April 9, 2015 at 15:41

    Hi Eva,

    thank you for your reply.
    I’ve found those two lines, but I don’t think I’m really able in commenting this code to activate my links in the website…
    Would you help me with this?

    Thank you very much for helping
    Best regards

    Avatar: Eva
    Eva Kemp
    Support staff
    April 9, 2015 at 15:54

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

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