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PROBLEM WITH LOADING PRODUCT ON ELEMENTOR.

This topic has 4 replies, 3 voices, and was last updated 3 months ago ago by Jack Richardson

OnlyCBD

Participant

September 13, 2024 at 10:25

Hello.
It seems that the product page is giving problems in PC and does not load correctly the images.

INFO IN PRIVATE CONTENT

Could you please fix it
Thank you.

Please, contact administrator
for this information.

#414227 Copied

3 Answers

Rose Tyler

Support staff

September 13, 2024 at 12:59

Hello, OnlyCBD,

Thank you for reaching out to us.

Could you please record a video of the problem? What browser do you use?

Best Regards,
8Theme’s Team

#414270 Copied

OnlyCBD

Participant

September 18, 2024 at 12:38

Hello.
We are reducing plugins and loading time.

The problem is when I add “Archive products” on Elementor the style is not saved.

Pls check on Private content area.

Please contact administrator
for this information.

#414880 Copied

Jack Richardson

Support staff

September 18, 2024 at 14:00

Dear @OnlyCBD,

We hope this message finds you well. We have identified that the issue you encountered was related to the settings of the WP Rocket plugin, as illustrated here: https://prnt.sc/QauZcIxrGt2c. To address this, we have temporarily deactivated the option in plugin’s settings.

Should you choose to reactivate the mentioned option in the future, we recommend following the guidelines provided in this article: https://wp-rocket.me/blog/critical-css/. This will help ensure the plugin functions correctly without affecting your service.

For any further inquiries or assistance related to the WP Rocket plugin, please reach out directly to their support team, as the issue falls outside the scope of our support services.

Thank you for your understanding and cooperation.

Best Regards,
Jack Richardson
The 8Theme Team

#414914 Copied
Tagged: elementor loading issues, elementor woocommerce errors, fix elementor loading, product loading problem, troubleshoot elementor issues, woocommerce elementor solutions, wordpress woocommerce templates
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