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Problem with lookbook - by EE Eric - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 4 years, 9 months ago ago by Olga Barlow

EE Eric

Participant

March 16, 2020 at 10:45

Hi there,
I have a problem with your lookbook page. When I add a few products there is a problem with compare photo with description on the right.

But this problem is only for the first product when I open lookbook.

Regards.
Eric

#231291 Copied Theme version: New

7 Answers

Olga Barlow

Support staff

March 16, 2020 at 16:16

Hello,

Are all these products in stock and public?
Could you provide us with WP Dashboard and FTP access?

Regards

#231307 Copied

EE Eric

Participant

March 16, 2020 at 16:36

There is temporary login.

Please contact administrator
for this information.

#231308 Copied

Olga Barlow

Support staff

March 16, 2020 at 17:27

Hello,

Provide us also with the FTP access to your site because our developers need to take a closer look at theme files to apply fix at your site and check if it helps.

Regards

#231312 Copied

EE Eric

Participant

March 18, 2020 at 11:50

ok. now in private message you have temporary login and FTP access

Please contact administrator
for this information.

#231410 Copied

Olga Barlow

Support staff

March 19, 2020 at 17:55

Hello,

Thank you. I have passed your issue to our developers. They will take a closer look. I’ll inform you once they fix the problem.

Regards

#231495 Copied

EE Eric

Participant

March 23, 2020 at 14:13

hi again. So do you know anything?

#231715 Copied

Olga Barlow

Support staff

March 23, 2020 at 14:29

Hello,

We have fixed the issue. Check the page.

Regards

#231716 Copied
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