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Problem with main menu – languages and currencies

This topic has 8 replies, 3 voices, and was last updated 1 weeks, 3 days ago ago by Tony Rodriguez

  • Avatar: petar
    petar
    Participant
    March 29, 2025 at 09:10

    Hello,
    I have a problem with main demo and menu.
    I just deleted menu languages,currencies from wordpress admin panel (Menus) . I don’t need menus links “languages” and “currencies”. After I deleted these two menus, copies of the main menu automatically appeared. How do I remove them from there? Screenshot below.
    Thanks!

    Files is visible for topic creator and
    support staff only.
    #439114 Copied Theme version: 9.4.9
    7 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    March 29, 2025 at 09:35

    Hello,

    Thank you for reaching out to us.

    We understand that you have removed the “Languages” and “Currencies” menus from the WordPress admin panel, and as a result, duplicate copies of the main menu have appeared. This issue may be related to the header builder settings or widget areas that are still referencing those menus.

    To resolve this, please follow these steps:
    1. Navigate to XStore Builders > Header Builder via Elementor > edit template
    2. Delete unrequited elements https://prnt.sc/g789YAvBry3N and save changes.

    If the issue persists after these steps, please provide us with temporary wp-admin access via the private content area so we can take a closer look and assist you further.

    Best Regards,
    8Theme’s Team

    #439117 Copied
    Avatar: petar
    petar
    Participant
    March 29, 2025 at 10:38

    Hello,
    thank you for your reply.
    I have now other issues , lets check please screenshots.
    When I try to open header edit with Elementor and I have this error message from the screenshot.
    I tried to edit and Footer , the problem there is that have Elementor loader and never load elements of left Elementor menu complete and can’t edit elements. Just “loader” icon and never stop loading.
    Maybe some plug in issues ? I am trying to do it Multilanguage.

    My installed plug ins :
    Contact Form 7
    Elementor
    MC4WP: Mailchimp for WordPress
    PRO Elements
    Rank Math SEO
    Rank Math SEO PRO
    WooCommerce
    WooCommerce Multilingual & Multicurrency
    WPML Multilingual CMS
    WPML String Translation
    XStore Core

    Files is visible for topic creator and
    support staff only.
    #439124 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    March 29, 2025 at 10:46

    Hello,

    Thank you for your message and for providing the details along with the screenshots.

    We understand the inconvenience you’re experiencing while trying to edit the header and footer using Elementor. Based on the information you’ve shared, the issue may indeed be related to plugin compatibility, especially considering the use of WPML and other multilingual tools.

    To assist you further, we kindly suggest the following steps:

    1. Plugin Conflict Check:
    Temporarily deactivate all third-party plugins except for Elementor, XStore Core, and WPML. Then, try editing the header and footer again. If the issue is resolved, reactivate the plugins one by one to identify the conflicting one.

    2. Increase PHP Memory Limit:
    Sometimes, Elementor requires more memory to function properly. Please ensure your server’s PHP memory limit is set to 500M or more. Your hosting provider can do this for you.

    3. Clear Cache:
    Clear your browser cache and any caching plugins you may be using. Also, try editing in a private/incognito browser window.

    4. Multilanguage Configuration:
    Since you are using WPML, please make sure that the header and footer templates are translated properly and assigned correctly in the WPML settings.

    If the issue persists after trying the above steps, please provide us with temporary wp-admin access via the private content area so we can investigate the issue directly.

    Best Regards,
    8Theme’s Team

    #439125 Copied
    Avatar: petar
    petar
    Participant
    March 29, 2025 at 13:56

    I just reinstall WordPress and set up again the theme , installed fresh demo.
    On installation demo in the end I have an error Patched doesn’t installed something like that, but demo looks fine.
    Again on fresh installation doesn’t load elementor left panel when try to edit footer for example
    Please help and if you find ,please let me know what is the reason Elementor doen’t load left panel (just loading icon and never loaded and can’t edit nothing …)
    I don’t know what more to do …

    Also I have a new line in config.php file
    set_time_limit(600);

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    support staff only.
    #439152 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    March 29, 2025 at 15:34

    Hello,

    We have identified the cause of the issue you are experiencing. Please refer to the following link for more details: https://prnt.sc/x8ZcjsTcmfN9 .
    The error message “Fatal error: Allowed memory size…” typically indicates that the allocated memory limit has been exceeded.
    To resolve this issue, please follow the instructions provided in the following article: https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/ Alternatively, you may contact your hosting provider directly for further assistance.

    Best regards,
    The 8Theme Team

    #439161 Copied
    Avatar: petar
    petar
    Participant
    March 29, 2025 at 15:47

    Wow thank you, you save my project. I can continue working on it.
    Many thanks!
    Its done.

    #439165 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 29, 2025 at 15:47

    Dear petar,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #439166 Copied
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