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Problem with Media Carousel element - by MAHDAR

This topic has 5 replies, 3 voices, and was last updated 1 months, 2 weeks ago ago by Andrew Mitchell

MAHDAR

Participant

July 25, 2024 at 22:34

Hello good time

I use the Media Carousel element

It loads for 1 second and hides

Please, contact administrator
for this information.

#407026 Copied Theme version: 9.3.15

4 Answers

Rose Tyler

Support staff

July 26, 2024 at 07:33

Hello MAHDAR,

Thank you for reaching out to us.

We recommend that you disable all third-party plugins that are not included with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

Best Regards,
8Theme’s Team

#407069 Copied

MAHDAR

Participant

August 2, 2024 at 10:38

Hello, I hope you are well

I tested the plugins and found that there is a malfunction in Elementor Pro

Please watch the video

Please contact administrator
for this information.

#408477 Copied

Rose Tyler

Support staff

August 2, 2024 at 10:59

Hello MAHDAR,

We’ve set “Upgrade Swiper Library” to Inactivate on your site via Elementor plugin settings. Please clear the cache and check the result.

If you need further assistance, contact support of the Elementor Pro plugin directly.

Best Regards,
8Theme’s Team

#408485 Copied

Andrew Mitchell

Support staff

August 4, 2024 at 13:01

Dear MAHDAR,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#408722 Copied
Tagged: fix media carousel, media carousel element issue, troubleshoot woocommerce, woocommerce carousel solution, wordpress themes problems, wordpress woocommerce themes
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