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Problem with mobile menu - by eftichiam - on WordPress WooCommerce support

This topic has 5 replies, 3 voices, and was last updated 4 years ago ago by Olga Barlow

  • Avatar: eftichiam
    eftichiam
    Participant
    November 19, 2020 at 19:30

    Hi, I have again the same issue with mobile menu of a new website..Mobile menu doesn’t works at all. The category mobile menu works fine, only the main mobile menu has this issue. I disable my plugins but the problem remains.

    Also how I can alignt to center the blocks of subcategory menu on the desktop version?

    Thanks,
    Eftichia

    #260416 Copied Theme version: 7.1.2 WooCommerce version: 5.5.3
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2020 at 17:10

    Hi,

    Please provide temporary wp-admin and FTP access.

    Regards

    #260551 Copied
    Avatar: eftichiam
    eftichiam
    Participant
    November 20, 2020 at 17:36

    I attach the credentials here

    Please contact administrator
    for this information.
    #260558 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 23, 2020 at 11:49

    Hello,

    Check the FTP access, please. We can’t connect to your server http://prntscr.com/vobpub

    Regards

    #260801 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 23, 2020 at 11:54

    Hello,

    1) We were able to make changes using the backend editor. Check the mobile menu now.
    2) Do you want to align these items http://prntscr.com/voburi ?

    Regards

    #260803 Copied
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