Problem with mobile menu displaying correctly

This topic has 4 replies, 3 voices, and was last updated 5 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: Cusp
    Cusp
    Participant
    April 21, 2024 at 07:11

    When I try to use the mobile menu in the mobile panel, it leads to a 404 code error “Oops, looks like the page is lost. This is not a fault, just an accident that was not intentional.” Also changing anything in the mobile menu portion of the header builder doesn’t do anything on my end. Any suggestions?

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 21, 2024 at 07:35

    Hello, Cusp,

    Thank you for reaching out to us.

    1/ Go to Settings > Permalinks > check if you use the Post name type http://prntscr.com/s7zqco and re-save permalinks. If “Post name” is selected already, select another one, then set “Post name” and save.

    2/ We’ve checked the Mobile menu settings and changes are visible https://prnt.sc/CSQPBNPBgbWh > https://prnt.sc/41hODaSuT9Jl

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    Avatar: Cusp
    Cusp
    Participant
    April 21, 2024 at 16:30

    That took me way too long to try and figure out. Thank you so much! You are the best.

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    April 21, 2024 at 16:31

    Dear Cusp,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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