Return to previous page

Problem with mobile menu navigation - by animaliaoutlet

This topic has 7 replies, 2 voices, and was last updated 6 years, 2 months ago ago by Rose Tyler

animaliaoutlet

Participant

September 11, 2018 at 15:30

I have a problem with the mobile navigation menu, after installing WPML, the mobile menu doesn’t work, it shows the elements but it’s impossible to click on them.

I saw that you can fix the bug if you go to Theme option> Header Settings> Enable Top Bar/Enable Top LInks (Register | Sign in). And when those links are in the mobile menu, all the others elements works perfectly, the links for “Account” and “register” doesn’t work.

But I don’t want those links in my menus, and I don’t want to show the top bar.

How can I fix it ? Or if you want my FTP and WP access to find the bug. I’ll give it to you. I need to fix that today cause my clients needs to use the mobile website.

Best regards

Lorenzo

Please, contact administrator
for this information.

#199291 Copied Theme version: RoyalStore 4.6 WooCommerce version: 4.9.8

6 Answers

Rose Tyler

Support staff

September 11, 2018 at 15:52

Hello,

I’ve temporarily disabled MailChimp for WooCommerce plugin and this solves the problem.
This problem appears in the console http://prntscr.com/kt67ar If you did not edit this js file, it would be better to contact the plugin author about this problem.

Regards

#199294 Copied

animaliaoutlet

Participant

September 11, 2018 at 15:57

On my mobile phone it doesn’t work. I can even uninstall MailChimp for WC ?

#199296 Copied

Rose Tyler

Support staff

September 11, 2018 at 16:03

I do not see the problem on my mobile.
Have you cleared cache of browser on your mobile? Try to check from another device.

Regards

#199297 Copied

animaliaoutlet

Participant

September 11, 2018 at 16:08

We tried on a iPhone and a Samsung S8, and on the both it doesn’t work. We can’t click on all the items “A propos; Boutique; Connexion; Contact; Inscription; Mon compte; Notre vision; Panier”. But if i enable Register|Sign in links in top bar. It solves the problem…

#199298 Copied

animaliaoutlet

Participant

September 11, 2018 at 16:25

It’s ok ! I fixed the bug, that was the search bar widget in the mobile lateral bar area who mades problems.

I remove and replace it, and now all works perfectly.

Thank’s for the help.

Have a nice rest of the day,

Best Regards,

Lorenzo

#199299 Copied

Rose Tyler

Support staff

September 12, 2018 at 07:27

Hello,

I am glad that you sorted out.
Feel free to ask if you have any other questions.

Regards

#199322 Copied
Viewing 7 results - 1 through 7 (of 7 total)