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Problem with mobile menu – onepage

This topic has 4 replies, 2 voices, and was last updated 4 years, 1 months ago ago by Olga Barlow

sisken

Participant

October 1, 2020 at 12:50

Hello,
I am trying to set mobile menu-onepage and noticed few issues.

When I choose off-canvas type right or left, menu works only one time, then it stucks and it is not sticky. We tried on different cell phones, android and iphone. On the fresh new refreshed site we can choose from the menu and it scrolls automatically where it should, but afterwards the site is stuck and menu stays on the top of page and does not work.

The middle off-canvas type works good, also it is sticky. However I would like to ask, how I can turn off the animation or what it is, some loading flash when opening the menu. Is it possible to turn off?

I attach credentials for any case

thank you

Please, contact administrator
for this information.

#253417 Copied Theme version: 7.0.2 WooCommerce version: no

3 Answers

Olga Barlow

Support staff

October 2, 2020 at 10:31

Hello,

There is no option to remove skeleton animation. Could you, please, provide us with FTP access to your site to check the issue with the side type of the menu? And disable the server cache if you use it because we need to make changes in the js files.

Regards

#253505 Copied

sisken

Participant

October 2, 2020 at 10:39

Hello again Olga, sure

Please contact administrator
for this information.

#253507 Copied

Olga Barlow

Support staff

October 2, 2020 at 13:57

Hello,

Fixed. Check now.

Regards

#253543 Copied
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