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Problem with modules after updates - by Cooperdale

This topic has 11 replies, 3 voices, and was last updated 6 years, 6 months ago ago by Rose Tyler

Cooperdale

Participant

May 25, 2018 at 12:27

Hello, I have updated everything on the website listed below and now I have problems with your modules.

There is a module which should show two items (olive oil bottles) and it only shows one.

Below that first module, there is another which should always show 12 items, but it shows a random number of items.

Can you help me? Thanks.

Please, contact administrator
for this information.

#193605 Copied Theme version: 4.26 WooCommerce version: 3.4.0

10 Answers

Rose Tyler

Support staff

May 25, 2018 at 13:51

Hello,

Does it work the same way with the parent theme? Have you tried to disable all 3rd-party plugins?
Also, you need to update Massive Addons for Visual Composer plugin to latest version – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#193611 Copied

Cooperdale

Participant

May 26, 2018 at 19:13

I have tried all you proposed, the problem is still there.

#193660 Copied Theme version: 4.26 WooCommerce version: 3.4.0

Cooperdale

Participant

May 28, 2018 at 20:11

Any help?

#193701 Copied

Olga Barlow

Support staff

May 29, 2018 at 15:53

Hello,

Can you, please, provide us FTP access to your site to find the reason of this issue? Because we can’t replicate it on our test installation.

Regards

#193797 Copied

Cooperdale

Participant

May 29, 2018 at 21:12

Hello, no problem. There you go.

Please, contact administrator
for this information.

#193814 Copied

Rose Tyler

Support staff

May 30, 2018 at 08:25

Hello,

Fixed. Clear cache and check, please.

Regards

#193837 Copied

Cooperdale

Participant

May 30, 2018 at 08:29

Hello, great work. Can you tell me how you did it? Did you change some file in my child theme?

#193838 Copied

Rose Tyler

Support staff

May 30, 2018 at 08:42

Changes were done in the parent theme. The fix will be included in next theme update.

Regards

#193841 Copied

Cooperdale

Participant

May 30, 2018 at 10:00

Thanks, best regards.

#193856 Copied

Rose Tyler

Support staff

May 30, 2018 at 10:05

You’re welcome!

Regards

#193859 Copied
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