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Problem with off canvas cart button and add add image button in review…..

This topic has 9 replies, 2 voices, and was last updated 5 months ago ago by Luca Rossi

Roy Al

Participant

October 29, 2024 at 11:51

now i am facing 3 problem tried my best to resolve but i am unable …….
1. when the minicart is opening after clicking the buy now button , then i need that there should not be scrolling in the main page ,, and my cta sticky buttons are coming above when there are proceed to checkout already ,the main issue is in mobile view….. i am attaching a image ……..

2. when someone giving review there are the add image button not showing in place of that its showing you need to be logged in too add image …..now what i want is user should be allowed to add image then when he clicks submit button he should be redirected to my account page where he will create his account , when the account creation is done he should be redirected to the origin product page and his review should be submitted as well…..i will attach image for this issue ……

3. when creating account its not being done properly , i would like to allow customer to create account by mobile number and if mobile number cannot be done , then i need separate type of account opening form where he will submit his mobile number , email , name and password and confirm password , give a add image option also , after all these fielsds are completed when click submit his account should be created and his data should be submitted in my website

Please, contact administrator
for this information.

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#420848 Copied Theme version: 9.4.3

8 Answers

Roy Al

Participant

October 30, 2024 at 20:05

solve my problem please

#421068 Copied

Luca Rossi

Support staff

October 31, 2024 at 13:58

Dear @Roy Al,

We sincerely apologize for the delayed response and appreciate your patience.

1. We have tested your website on an iPhone 11 and were unable to replicate the issue on our end. You can view the results here: [Screenshot](https://imgur.com/R8aNLBe). Could you kindly provide us with details regarding the browser and operating system you are using, so we can further investigate?

2. The feature you inquired about is currently unavailable. However, if you would like to suggest new features or options, we encourage you to submit your request on our Taskboard at [8Theme Taskboard](https://www.8theme.com/taskboard/). If your suggestion garners sufficient support from other users, our development team will consider including it in a future update.

3. Unfortunately, this functionality is also not available at the moment. However, you may want to explore the following third-party plugins that could meet your needs:

– [Ultimate Member](https://wordpress.org/plugins/ultimate-member/)
– [User Registration](https://wordpress.org/plugins/user-registration/)

We hope this information is helpful. Should you have any further questions or need additional assistance, please don’t hesitate to reach out.

Best regards,
The 8Theme Team.

#421167 Copied

Roy Al

Participant

October 31, 2024 at 14:26

1 .oops sorry as i enabled the side cart plugin thats why the minicart problem you havenot faced, wait i will de activate the side cart plugin and now check that xstore minicart is not sticky and the header maybe not taking full widht solve that also…….

i will be disablaing the side cart plugin, and now it will open xstore off canvas now you can check again ,

2. so can you add a create account button? bottom of the text “you need to be logged in to upload image in review” …so users can log in then come and add image for review……..

okay please try again i will disable sidecart plugin now..

#421173 Copied
Luca Rossi

Support staff

November 1, 2024 at 05:35
Dear Roy Al,

We hope this message finds you well.

1. Could you kindly record a video demonstrating the issue? We are still unable to identify the problem on our end.

2. Additionally, please try adding the following custom code to the **functions.php** file located in your child theme:

add_action('comment_form_submit_field', 'n2t_comment_form_submit_field', 15); function n2t_comment_form_submit_field(){ echo '<a class="woocommerce-Button woocommerce-button button wp-element-button pointer" href="https://sundarijeweller.com/my-account-2/">Register</a>'; }

We hope this solution proves helpful.

Best regards,
8Theme Team
#421233 Copied
Roy Al

Participant

November 1, 2024 at 10:52

https://imgur.com/a/tL4mLPp this video shows how the sticky buttons are overlapping with off canvas and when the minicart is open then also the product page is scrollable……solve this issue

#421270 Copied

Luca Rossi

Support staff

November 1, 2024 at 15:30

Dear Roy Al,

We hope this message finds you well.

We would like to inform you that we have updated the sticky type to “stacked,” and the issue appears to be resolved. You can view the changes here:

[Link to screenshot](https://prnt.sc/_yBpJCRxPbAt)

Could you kindly review the update and confirm if everything is now functioning as expected?

Thank you for your attention to this matter.

Best regards,
8Theme Team

#421319 Copied

Roy Al

Participant

November 1, 2024 at 20:00

but my side cart/ mini cart problem is still not solved yet, its still overlapping with my sticky buy now and wishlist button in mobile , the problem should be solved when the page scrolling will be off when the minicart or sidecart is opened ,,,,,,(https://imgur.com/a/tL4mLPp) watch this video

#421355 Copied

Luca Rossi

Support staff

November 2, 2024 at 08:48

Dear Roy Al,

We kindly request that you clear all caches and check the issue again.

For your reference, this is how it appears on our side: [Screenshot](https://imgur.com/yZmZ5Aw).

Thank you for your attention to this matter.

Best regards,
8Theme Team

#421384 Copied
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