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Problem with opening new products with variations

This topic has 10 replies, 2 voices, and was last updated 2 years ago ago by Maky

  • Avatar: Maky
    Maky
    Participant
    November 14, 2022 at 10:04

    When I open a new product with variations, I put everything on visibility, not on selection when entering the product

    https://ecigareta.hr/product-category/uskoro-dolazi/ostalo-u-dolasku/

    Please, contact administrator
    for this information.
    #338522 Copied Theme version: 8.3.7 WooCommerce version: 7.1.0
    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2022 at 12:20

    Hello,

    We can’t open your site, unfortunately. Is there a restriction by IP or something else? Please check.

    Regards

    #338540 Copied
    Avatar: Maky
    Maky
    Participant
    November 14, 2022 at 13:01

    Server Contabo seems to have a problem

    Please contact administrator
    for this information.
    #338545 Copied
    Avatar: Maky
    Maky
    Participant
    November 14, 2022 at 13:32

    The server is back ONLINE, you can watch it now

    #338549 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2022 at 15:14

    Thanks for the reply.
    We can see the site now. Please describe the problem and the desired result in more detail. It is a bit unclear to me right now.
    Also, provide temporary wp-admin access.

    Regards

    #338556 Copied
    Avatar: Maky
    Maky
    Participant
    November 15, 2022 at 08:15

    When we open a new product!
    Let’s add a variation

    it shows as 3 products, and it should be 1 product and then the option to choose a variation

    https://ecigareta.hr/product-category/uskoro-dolazi/ostalo-u-dolasku/

    Please contact administrator
    for this information.
    #338613 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2022 at 08:50

    Hello,

    You need to disable “Show Variations As Simple Products (Beta)” in Theme Options > WooCommerce > Shop > Products style

    Regards

    #338619 Copied
    Avatar: Maky
    Maky
    Participant
    November 15, 2022 at 09:24

    it didn’t help

    #338623 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2022 at 09:38

    You did not disable that option.
    I’ve disabled it, here is the result – https://prnt.sc/thJqHRsj6VEt

    Regards

    #338624 Copied
    Avatar: Maky
    Maky
    Participant
    November 15, 2022 at 09:40

    thank you very much, I am your loyal customer

    #338626 Copied

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