Problem with packlink pro checkout text out of boxes

This topic has 6 replies, 2 voices, and was last updated 7 months, 2 weeks ago ago by Luca Rossi

  • Avatar: mirko
    mirko
    Participant
    April 4, 2024 at 14:43

    Hi i m facing problem on my mobile device, so when it comes to go in the check out the text gose out.

    Files is visible for topic creator and
    support staff only.
    5 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    April 5, 2024 at 06:16

    Dear Mirko,

    We hope this message finds you well.

    We are reaching out to kindly request the addition of more payment methods to our current selection. At present, we have observed that only one payment method is available, as evidenced by the following screenshot: https://prnt.sc/zy1M8lKZQlAX.

    We believe that offering a wider range of payment options would greatly benefit our mutual clients and enhance their overall experience.

    We appreciate your attention to this matter and look forward to your prompt response.

    Best regards,
    The 8Theme Team

    Avatar: mirko
    mirko
    Participant
    April 5, 2024 at 09:12

    Morning Luca do not understand where you ve got that screen shot from, anyway the problem is clearly visible on the screen i ve sent.

    The problem only comes on mobile device but it works well on computer, so i m sending you both screen to make you a better understanding.

    Mirko

    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    April 5, 2024 at 09:58

    Dear Mirko,

    We hope this message finds you well.

    We have attempted to access the system using the administrator account; however, we encountered issues as it appears to be non-functional. Could you please investigate this matter at your earliest convenience?

    Thank you for your assistance.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: mirko
    mirko
    Participant
    April 5, 2024 at 11:11

    Not understanding, what your saying, anyway i ve sorted the problem out, adding a custom css code.

    Avatar: Justin
    Luca Rossi
    Support staff
    April 5, 2024 at 11:20

    Hi @mirko,

    Your website is under construction mode so we couldn’t access it.

    We tried to login via the provided admin account but it didn’t work. So we’re asking you to check.

    We’re glad you’ve sorted it out.

    Best regards,
    The 8Theme Team

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