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Problem with page not found………….

This topic has 11 replies, 3 voices, and was last updated 1 years ago ago by Rose Tyler

  • Avatar: Yasir Alam 8Theme
    Yasir Alam 8Theme
    Participant
    November 10, 2023 at 04:02

    I have to create brands like EVGA, Afox, Intel, AMD, etc and I update all the products by their brands but in frontend when I click on the specific brand some brands are not showing the all products [like Zotac, etc]and some are showing page not found[like EVGA, etc]. Before I used the following plugins I uninstalled them all
    yith woocommerce Brand (Premium)
    Perfect brand for woocommerce (premium)

    Please, contact administrator
    for this information.
    #373234 Copied Theme version: .9.2.3 WooCommerce version: Version 8.2.2
    10 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2023 at 13:11

    Hello,

    Thank you for reaching out to us with your concern. We understand that you are experiencing issues with brand pages.

    We’ve fixed the problem by re-saving Permalinks.

    Please clear cache and check now.

    Kind Regards,
    8theme team

    #373329 Copied
    Avatar: Yasir Alam 8Theme
    Yasir Alam 8Theme
    Participant
    November 10, 2023 at 14:08

    Yes, it’s working perfectly now. can you fix 1 more option for me when I am searching the site if I scroll then it shows the hero section and other elements and I want it to automatically open without scrolling on mobile and PC
    Thank You!

    #373341 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2023 at 14:29

    Hello,

    Sorry, but your request is a bit unclear. Could you please provide a video demonstrating the issue for a better understanding?

    Kind Regards,
    8theme team

    #373352 Copied
    Avatar: Yasir Alam 8Theme
    Yasir Alam 8Theme
    Participant
    November 10, 2023 at 14:53

    i shared in private area

    Please contact administrator
    for this information.
    #373364 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2023 at 15:27

    Hello,

    We can’t open this link.
    Please upload video on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

    Kind Regards,
    8theme team

    #373370 Copied
    Avatar: Yasir Alam 8Theme
    Yasir Alam 8Theme
    Participant
    November 10, 2023 at 19:34

    please check the link

    Please contact administrator
    for this information.
    #373406 Copied
    Avatar: Yasir Alam 8Theme
    Yasir Alam 8Theme
    Participant
    November 11, 2023 at 10:22

    Hi Sir / Madam Did you check my video that i had to share with you

    #373435 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 11, 2023 at 13:15

    Hello, @Yasir Alam 8Theme,

    We appreciate your cooperation in providing the video for our review.

    Upon thorough examination of your website, we have determined that there are no issues present on our end. It appears that the problem you are encountering is likely due to cache-related concerns on your side.

    To resolve this, we kindly request that you clear all forms of cache, including browser cache, plugin cache, and server cache. Additionally, we recommend temporarily disabling any caching systems on your website, including Content Delivery Networks (CDN), while it is still in the development phase. This measure will help prevent caching issues and ensure that changes are immediately visible on your site.

    For further assistance, we have created an instructional video for you. Please view it in the private content area provided.

    We trust that this guidance will be beneficial to you. Should you require any further support, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    #373449 Copied
    Avatar: Yasir Alam 8Theme
    Yasir Alam 8Theme
    Participant
    November 11, 2023 at 13:55

    Thank You Very Much for your support Xstore theme is really amazing and easy to customize. i really appreciate xstore theme developers i humbly request to Xstore Development theme please add or update the following option in the theme it’s really useful for Computer or other Tech Sites I can provide you full access to Woodmart theme option for testing and updating the features on xstore

    https://woodmart.xtemos.com/accessories/product/iphone-12-pro-max-silicone-electric-orange/

    https://uae.microless.com/product/steelseries-arctis-7p-wireless-gaming-headset-lossless-2-4-ghz-30-hour-battery-life-usb-c-charging-7-1-surround-for-pc-ps5-ps4-mac-android-white-61471/?gclid=CjwKCAiA6byqBhAWEiwAnGCA4KcpIksNsHIsDtAyrVVgJUSyAq4B82WXeV-lKkdp9KcXJVVi6IECZxoCZzIQAvD_BwE

    I hope you will update it as soon as possible.

    #373452 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2023 at 09:45

    Hello,

    On the support forum, we can help with existing features only.

    Please post all your feature requests to our dev team via this page – https://www.8theme.com/taskboard/
    If they receive enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

    Best regards,
    The 8Theme Team

    #373488 Copied

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