Problem with payment option with woocommerce

This topic has 6 replies, 2 voices, and was last updated 8 years, 2 months ago ago by Eva Kemp

  • Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    September 8, 2016 at 12:06

    Hi there,

    not sure if this has to do with the the theme but,
    the option of payment on delivery is not appearing at the checkout. although it is activated.
    Any idea?
    thanx

    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    September 8, 2016 at 13:12

    Hello,

    As I see shipping methods are shown http://storage7.static.itmages.com/i/16/0908/h_1473336716_6511684_d520b442ef.png .
    Please clarify your issue with more details.

    Regards,
    Eva Kemp.

    Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    September 8, 2016 at 15:11

    when you move to the next step which is the checkout method
    the cash on delivery payment method is not appearing. Although is activated.
    Any idea?
    Thanx

    Avatar: Eva
    Eva Kemp
    Support staff
    September 8, 2016 at 15:57

    Hello,

    As I see no shipping methods are selected in Woocommerce > Settings > Shipping:
    http://storage1.static.itmages.com/i/16/0908/h_1473346506_3280932_3a6aa3a5a3.png

    Please refer to Woocommerce documentation https://docs.woocommerce.com/document/setting-up-shipping-zones/

    Regards,
    Eva Kemp.

    Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    September 12, 2016 at 08:08

    Ok Eva
    Thanx a lot

    Avatar: Eva
    Eva Kemp
    Support staff
    September 12, 2016 at 08:35

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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