Return to previous page

Problem with photos in shopping page …..

This topic has 4 replies, 2 voices, and was last updated 7 months ago ago by Rose Tyler

albaghlisponge

Participant

August 17, 2024 at 12:28

Hello!
Product images do not appear in full size or in real quality on the shopping page
But it shows full size and full quality in some sections in the home page

Files is visible for topic creator and
support staff only.

#410537 Copied Theme version: 9.3.17

3 Answers

Rose Tyler

Support staff

August 18, 2024 at 06:57

Hello Albaghlisponge,

Thank you for reaching out to us.

We have reviewed the issue regarding your cropped images and determined that it is related to the settings within the WooCommerce plugin. To address this, we recommend referring to the following resources which provide detailed guidance on resolving image cropping issues: https://docs.woocommerce.com/document/fixing-blurry-product-images/ https://www.8theme.com/documentation/xstore/woocommerce/product-images/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#410574 Copied

albaghlisponge

Participant

August 27, 2024 at 12:23

Hello!
There is a problem on the product page when making a sort by price and it has been explained in the attached video. https://youtu.be/–xqef8d_7A

In the video the contents of the drop-down list do not appear when selected so I will show you here.

The problem occurs when arranging products based on the price, whether from the highest to the lowest or vice versa
Products are not properly arranged according to the choice formed in some products and not all
What’s the solution? Thank you

#411788 Copied

Rose Tyler

Support staff

August 27, 2024 at 13:59

Hello Albaghlisponge,

We can’t watch your video, unfortunately. Please provide a new one.

Best Regards,
8Theme’s Team

#411803 Copied
Viewing 4 results - 1 through 4 (of 4 total)