Return to previous page

Problem when open my website in another browser

This topic has 4 replies, 2 voices, and was last updated 3 years, 5 months ago ago by Rose Tyler

alahdal

Participant

September 24, 2021 at 20:52

Hello,
when I try to show my website from another browsers it seems to be shifted on the right side of the page!
https://prnt.sc/1thw6fo

but when I open it from my browsers it seems okay, what the problem?
https://prnt.sc/1thwd3z

also how can I remove this part of the product ?
https://prnt.sc/1ti0q3p

Thanks for helping

Please, contact administrator
for this information.

#303418 Copied Theme version: .8.0.6 WooCommerce version: lastest

3 Answers

Rose Tyler

Support staff

September 25, 2021 at 07:53

Hello,

1/ It is the result of cache. Do you use CDN? Clear all cache
2/ Theme Options > Woocommerce > Shop elements > Brands > Show Product Brands On Grid/List > Off

Regards

#303433 Copied

alahdal

Participant

September 26, 2021 at 00:38

1/ yes, I am using CDN provided by my host, I have tried to clear the cache from different browsers but the same problem!

2/ thanks it worked with me.

#303476 Copied

Rose Tyler

Support staff

September 26, 2021 at 12:33

Hello,

1/ You need to clear CDN and server cache
2/ You’re welcome!

Regards

#303498 Copied
Tagged: browser problem, solution, themes, troubleshooting, woocommerce, wordpress
Viewing 4 results - 1 through 4 (of 4 total)

The issue related to '‘problem when open my website in another browser’' has been successfully resolved, and the topic is now closed for further responses

Problem when open my website in another browser

Recent Topics

Helpful Topics

Useful links WooCommerce & WordPress

Browse by popular tags:

Explore our best WordPress WooCommerce Themes collection