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Problem with plugin - by europress - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 4 years, 1 months ago ago by europress

europress

Participant

January 2, 2021 at 01:37

Hello,
I tried to install this plug-in which is developed by a reputable Portuguese company, but does not work on the xstore.

https://www.webdados.pt/wordpress/plugins/product-assembly-cost-for-woocommerce/

The purpose of the plugin is to add an assembly cost to the products.

The problem is that the cost does not pass to the shopping cart.

The plugin is already installed and activated.

I tested it with the default wordpress theme and it works, but even with all plugins disabled it doesn’t work with xstore.

Can you take a look and see if there is a solution, please.

another question…
is there any way to put the product name, brand and price centered instead of being left aligned?

PS. If you have problems reaching the site tell me the country you are in so i can configure wordfence.

Best regards
Fernando Almeida

Please, contact administrator
for this information.

#266433 Copied Theme version: 7.2.2 WooCommerce version: 5.6

4 Answers

Rose Tyler

Support staff

January 2, 2021 at 11:16

Hello,

We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins.
Provide temporary FTP access, we will check what can be done to help you.
The support member who will work on your issue is from Ukraine.

Regards

#266457 Copied

europress

Participant

January 3, 2021 at 16:30

Hi Rose,
thank you for the reply.

Temporary FTP access details in Private content area.

Wordfence is now configured to accept connections fro Ukraine.

Regards

Please contact administrator
for this information.

#266568 Copied

Rose Tyler

Support staff

January 4, 2021 at 09:20

Hello,

Check now – https://prnt.sc/wfssi7 I’ve disabled “AJAX add to cart for simple products” via Theme Options.

Regards

#266624 Copied

europress

Participant

January 4, 2021 at 15:34

It’s solved,
thank you very much.

Wish you a happy new year!

Best regards.
Fernando Almeida

#266660 Copied
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