Problem with plugin installation - by Greta

This topic has 10 replies, 2 voices, and was last updated 8 years, 2 months ago ago by Eva Kemp

  • Avatar: Greta
    Greta
    Participant
    September 9, 2016 at 15:47

    I installed the thema of Questa site http://www.weblicious.it and when I go to install the plugin required by the theme gives me this error “An error occurred while installing Revolution Slider: You can not copy the file. revslider / admin / assets / js /index.php. ” …. Of all plugins not only on rev slider …
    credentiali in private …

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    September 9, 2016 at 16:24

    Hello,

    Try to upload plugins manually via FTP. Download the latest versions here:
    https://www.8theme.com/download-plugins/

    Regards,
    Eva Kemp.

    Avatar: Greta
    Greta
    Participant
    September 13, 2016 at 16:36

    I upload plugins by ftp but now i can’t upload the demo version that i choose, why?

    Avatar: Eva
    Eva Kemp
    Support staff
    September 13, 2016 at 16:40

    Hello,

    Please specify what demo version you want to install.

    Regards,
    Eva Kemp.

    Avatar: Greta
    Greta
    Participant
    September 14, 2016 at 08:43

    I try to install Victoria, Rose and margaret, but there is the same problem with all this demo.

    Avatar: Eva
    Eva Kemp
    Support staff
    September 14, 2016 at 10:48

    Hello,

    Now your WP credentials are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    Avatar: Greta
    Greta
    Participant
    September 15, 2016 at 15:22

    in private content the correct credentials

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 15, 2016 at 16:31

    Hello,

    I’ve imported 3 variants (Victoria, Rose and Margaret) and base demo content too. Check pages now.

    Regards,
    Eva Kemp.

    Avatar: Greta
    Greta
    Participant
    September 21, 2016 at 10:05

    Ok it’s ok, thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    September 21, 2016 at 13:17

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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