Problem with plugin “Qty increment buttons for woocommerce”

This topic has 2 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Tony Rodriguez

  • Avatar: Underlab MX
    Underlab MX
    Participant
    August 4, 2023 at 07:53

    Hello I have a problem with my site with Xstore, I installed a plugin called ¨ Qty Increment Buttons for WooCommerce ¨

    This plugin allowed me to change the color of the increase buttons and add them to the product description, everything was working fine until a few days ago, the (+) button doesn’t work, but the (-) button works.

    This happens in the shopping cart as in the shop page

    Could you help me to know why it is working wrong please?

    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 4, 2023 at 08:37

    Hello, @Underlab MX,

    Thank you so much for purchasing our theme and contacting our support center.

    Please check how it works with the default WooCommerce theme – Storefront activated on your site (go to Appearance > Themes > Install and activate the official WooCommerce theme Storefront for a few mins and check if your issue appears with our theme only or with the default WooCommerce theme too).

    If the result is independent of the activated theme, contact support of “Qty Increment Buttons for WooCommerce ” plugin support.

    We hope this answer is helpful.

    Kind Regards,
    8theme team.

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