Return to previous page

Problem with product VARIATIONS is not showing this option

This topic has 2 replies, 2 voices, and was last updated 2 hours, 24 minutes ago ago by Rose Tyler

Tiago

Participant

October 2, 2024 at 15:39

Hello I allready view the tutorial but for me the VARIATION button, when the page of a new product loads, the VARIATION shows, and then dissapears……….. please check what is going on

Content is visible for topic creator and
support staff only.

Files is visible for topic creator and
support staff only.

#416778 Copied

1 Answer

Rose Tyler

Support staff

October 2, 2024 at 15:43

Hello, Tiago,

Thank you for reaching out to us.

1/ We suggest activating another theme, specifically the Storefront (default WooCommerce theme), which can be found under Appearance > Themes in your dashboard. This test should help determine if the issues persist irrespective of the theme used.

2/ Try to disable all third-party plugins that are not included with XStore
(https://xstore.helpscoutdocs.com/article/36-included-plugins). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the problem.

3/ We do not see the problem on your site – https://prnt.sc/UWzduxiZrNwb

Best Regards,
8Theme’s Team

#416779 Copied
Tagged: product variations issue, variations not showing, woocommerce templates, woocommerce troubleshooting, woocommerce variations fix, wordpress ecommerce, wordpress problem
Viewing 2 results - 1 through 2 (of 2 total)