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Problem with promo and product information translations

This topic has 8 replies, 3 voices, and was last updated 1 years, 11 months ago ago by Rose Tyler

Christos

Participant

October 4, 2022 at 12:55

Hi there,
I need your help with two things.
1. I have foung from “Translate texts on admin screens” and translated the promo text using WPML but it doesn’t work in front end. It shows the English text in both languages.
2. The same with the first tab “Product Information” inside products.

Can you help?
Thanks

Please, contact administrator
for this information.

#335776 Copied Theme version: 8.3.4 WooCommerce version: 6.9.4

7 Answers

Rose Tyler

Support staff

October 5, 2022 at 08:23

Hello,

1/ About static block – https://prnt.sc/Y3y57E2hWWRm , please read this article – https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/
2/ WPML > Theme and plugins localization > Strings in the themes and Strings in the plugins > scan XStore theme and Core plugin, then find and translate strings via String Translation.
If this doesn’t help, contact support of WPML plugin.

Regards

#335830 Copied

Christos

Participant

October 6, 2022 at 07:57

Hi,

1. I asked for the Promo text – https://prnt.sc/r0SLTpESC3F-, not the html block on header bottom – https://prnt.sc/Cus9fTn-aZGQ
If you check on string translations you will see I have translated both.

2. Again, I have translated the term – https://prnt.sc/cxk4NzMT7ztK , but it doesn’t work on front-end. So is it for sure a WPML issue?

Thanks

#335900 Copied

Rose Tyler

Support staff

October 6, 2022 at 14:19

Hello,

1/ Header Builder > Multiple headers > create a custom header and set it for all pages of a particular language. In the settings of headers, Promo text and other elements will be different depending on the language of the header.
2/ Your screenshot is from string translation, but I am talking about Theme and plugins localization.
Please contact the support of WPML first, and let us know their answer.

Regards

#335933 Copied

ziga32

Participant

January 16, 2023 at 16:21

I have 4000 products, I can’t create a custom header for each of them.

#344146 Copied

Rose Tyler

Support staff

January 16, 2023 at 16:37

Hello, Ziga32,

It seems, there is a misunderstanding, “all pages” – means 1 condition for the custom header. Please reply back in your topic and provide temporary wp-admin access via the Private Content area – https://www.8theme.com/topic/header-not-translating-some-strings-with-wpml/#post-344145 , so we can create an example for you.

Best Regards,
8Theme’s Team

#344147 Copied

ziga32

Participant

January 16, 2023 at 16:49

I never had to create a multiple headers and it always worked fine. Let me talk to wpml first.

#344148 Copied

Rose Tyler

Support staff

January 17, 2023 at 08:57

Hello, Ziga32,

Please do not hesitate to contact us if you require any additional assistance.

Kind Regards,
8theme team

#344179 Copied
Tagged: #information, problem, product, promo, templates, translations, woocommerce, wordpress
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