Problem with quoting xstore-icons-bold.ttf

This topic has 11 replies, 4 voices, and was last updated 9 months ago ago by Andrew Mitchell

  • Avatar: coffeedog
    coffeedog
    Participant
    March 24, 2024 at 22:07

    sorry, I inadvertently closed the previous ticket

    How to solve this? Thanks

    https://ibb.co/f123Gcx

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 25, 2024 at 08:22

    Hello, Coffeedog,

    Thank you for getting in touch with us.

    Please provide FTP access.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Best Regards,
    8Theme’s Team

    Avatar: coffeedog
    coffeedog
    Participant
    March 25, 2024 at 18:48

    ok

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2024 at 08:23

    Hello, Coffeedog,

    We would like to express our gratitude for your prompt response.

    It has come to our attention that you have updated the theme, which has successfully resolved the issue at hand.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: coffeedog
    coffeedog
    Participant
    March 26, 2024 at 19:57

    I’m still loaded …jquery/jquery.min.js?ver=3.7.1 1 950 ms

    is that your problem, too?

    Avatar: Justin
    Luca Rossi
    Support staff
    March 27, 2024 at 08:21

    Dear @coffeedog,

    We hope this message finds you well.

    We would like to inform you that the ‘jquery.min.js’ file is an essential component for the proper functioning of all associated JavaScript libraries. Unfortunately, it is not possible to remove this file without potentially disrupting the performance of these libraries.

    Should you have any further questions or require additional assistance, please do not hesitate to reach out to us.

    Best regards,
    The 8Theme Team

    Avatar: coffeedog
    coffeedog
    Participant
    March 27, 2024 at 11:26

    ok.. I’m also wondering why my google fonts turned on, I downloaded everything from the web, maybe some update turned it on again

    Google Fonts Cdn 1,2 KiB 760 ms
    /css?family=…(fonts.googleapis.com) 1,2 KiB 760 ms

    Avatar: Justin
    Luca Rossi
    Support staff
    March 27, 2024 at 12:13

    Dear @coffeedog,

    We hope this message finds you well.

    We kindly request that you disable the Google Fonts feature within the Elementor plugin. For your convenience, we have provided a screenshot illustrating the specific setting that needs to be adjusted: https://prnt.sc/ArTxSjL91M9I.

    We trust this information will be of assistance to you. Should you require any further guidance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: coffeedog
    coffeedog
    Participant
    March 27, 2024 at 12:34

    Thank you very much, I am also wondering if you have any plans to improve the mobile version? I have terrible results in google

    Avatar: Justin
    Luca Rossi
    Support staff
    March 27, 2024 at 13:33

    Dear @coffeedog,

    We would like to inform you that our development team is currently addressing the matter at hand.

    We appreciate your patience and encourage you to stay updated with our progress.

    Kind regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 27, 2024 at 15:28

    Dear coffeedog,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Problem with quoting xstore-icons-bold.ttf’' has been successfully resolved, and the topic is now closed for further responses

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