Problem with sales booster panel – not allowed error

This topic has 8 replies, 3 voices, and was last updated 2 years, 10 months ago ago by Kovendi_lori

  • Avatar: Kovendi_lori
    Kovendi_lori
    Participant
    January 30, 2022 at 13:48

    Always wordpress error : Sorry, you are not allowed to access this page.
    Please help

    https://gyazo.com/56a2227e679252d78f7dc24c169b4167

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2022 at 14:45

    Hello,

    Thanks for using our theme.
    Provide temporary wp-admin and FTP access, so we can take a closer look.

    Regards

    Avatar: Kovendi_lori
    Kovendi_lori
    Participant
    January 30, 2022 at 14:52

    Login info
    Thanks

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2022 at 15:53

    Thanks for FTP access, provide wp-admin access also.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Regards

    Avatar: Kovendi_lori
    Kovendi_lori
    Participant
    January 30, 2022 at 16:15

    Login admin

    Please contact administrator
    for this information.
    Avatar: Kovendi_lori
    Kovendi_lori
    Participant
    January 31, 2022 at 11:22

    Is the new user working? Thank you

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 31, 2022 at 20:37

    Hello,

    Check now, please.

    Regards

    Avatar: Kovendi_lori
    Kovendi_lori
    Participant
    January 31, 2022 at 20:41

    Working now. Thank you.

  • Viewing 8 results - 1 through 8 (of 8 total)

The issue related to '‘Problem with sales booster panel – not allowed error’' has been successfully resolved, and the topic is now closed for further responses

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