Problem with search from at menu when presssing search icon

This topic has 4 replies, 2 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow

  • Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    February 8, 2022 at 16:59

    Hi there
    when I search a product and press the search icon, the page with the results looks like the attachment, giving at the end problem with wordpress

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 8, 2022 at 19:35

    Hello,

    Provide us with WP Dashboard and FTP access to your site, please. We’ll check the issue in more detail.

    Regards

    Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    February 11, 2022 at 11:50

    Hi there
    I am sending you the credentials that you have asked me

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 11, 2022 at 16:58

    Hello,

    1) You provided FTP to empty directory https://prnt.sc/26tus93
    2) Anyway, your fatal error is related to your custom code https://prnt.sc/26tuqwo
    So, check that and improve to fix the problem. We are not responsible for users’ custom code.

    Regards

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The issue related to '‘problem with search from at menu when presssing search icon’' has been successfully resolved, and the topic is now closed for further responses

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