Return to previous page

Problem with sharing on Facebook - by cerlesi

This topic has 9 replies, 3 voices, and was last updated 5 years, 8 months ago ago by Rose Tyler

cerlesi

Participant

April 11, 2019 at 17:45

Hello,
I have a problem with the Royal theme in sharing articles and pages on facebook, with the “share” shortcode.
Only the logo and the title “h1” of the site’s home page are taken from any page or post.
And this happens only with Facebook.
Furthermore, the image of the logo is shared even if it has been canceled by the media.
Can you help me?

Thank you

#212307 Copied Theme version: Royal_Theme-v4.7.2

8 Answers

Rose Tyler

Support staff

April 12, 2019 at 08:17

Hello,

Please try to use Yoast SEO plugin to choose images for the FB. Don’t forget to clean the FB cache for the posts you already shared https://developers.facebook.com/tools/debug/sharing/

Regards

#212328 Copied

cerlesi

Participant

April 12, 2019 at 10:50

Hello,

I installed Yoast, I changed the image and content in the seo options, I debugged and nothing changes. This is the answer of debug.

Missing properties: og: url, og: type, og: title, og: image, og: description, fb: app_id

What can I do?
Regards

Please contact administrator
for this information.

#212337 Copied

Olga Barlow

Support staff

April 12, 2019 at 11:32

Hello,

Provide Dashboard and FTP access to your site and link to page where you are using share shortcode to check. Keep SEO plugin activated.

Regards

#212343 Copied

cerlesi

Participant

April 12, 2019 at 12:26

Hello, in private you can find all access, the site is in coming soon mode.
Thank you

Please contact administrator
for this information.

#212349 Copied

Rose Tyler

Support staff

April 12, 2019 at 14:10

Hello,

I can’t connect to your server using FTP. Please check access https://prnt.sc/nb16xw

Regards

#212360 Copied

Rose Tyler

Support staff

April 12, 2019 at 14:32

I’ve disabled “Coming Soon Page & Maintenance Mode by SeedProd” plugin and do not see the problem with the sharing http://prntscr.com/nb1lv8
You won’t see changes if the Maintenance Mode is enabled.

Regards

#212364 Copied

cerlesi

Participant

April 12, 2019 at 15:41

I had already tried to deactivate the coming soon mode …so now it works, better this way, thanks.

#212369 Copied

Rose Tyler

Support staff

April 12, 2019 at 15:46

You’re welcome!
Feel free to ask if you have any other questions.

Regards

#212370 Copied
Viewing 9 results - 1 through 9 (of 9 total)