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Problem with Shop and Categories - by stuccolab

This topic has 6 replies, 2 voices, and was last updated 3 years, 12 months ago ago by Rose Tyler

stuccolab

Participant

November 19, 2020 at 11:34

Hi guys,

I have a problem with Shop and Categories. I installed the WP Bakery Demo “Home Decor” without significant issues, but the viewing of the pages “Shop” and “Categories” is uncorrect. I tried to change something with Theme Option, but without result.

How can I solve the problem? Thanks!

#260322 Copied Theme version: 7.1.2 WooCommerce version: 4.7.0

5 Answers

Rose Tyler

Support staff

November 19, 2020 at 11:46

Hello,

Please provide temporary wp-admin access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#260328 Copied

stuccolab

Participant

November 19, 2020 at 12:32

Ok!

Please contact administrator
for this information.

#260339 Copied

Rose Tyler

Support staff

November 19, 2020 at 13:29

Please check now.
I’ve disabled “Show Excerpt In Content Product” via Theme Options, because the content of the excerpt caused the layout issue.
As I can see, you have disabled the banner for Shop page, so I’ve added a header without the overlap on the page. You can find and edit this header via Theme Options > Header builder > Multiple headers > Edit Custom header.
Watch this video – https://youtu.be/BpeXfzNwkOc

Regards

#260351 Copied

stuccolab

Participant

November 19, 2020 at 16:38

Wow thanks! All works fine. Now there is only the problem with padding, so shop and catagories goes over the Menu, but I want to display all under the Menu. How can I solve this?

#260394 Copied

Rose Tyler

Support staff

November 20, 2020 at 08:13

Here is a screenshot of the Shop page – https://prnt.sc/vmmrpg Clear cache and check one more time.

Regards

#260455 Copied
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