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PROBLEM WITH SIZE UPLOADING FILES, I DONT UNDERSTAND

This topic has 4 replies, 2 voices, and was last updated 8 months, 1 weeks ago ago by Rose Tyler

nedimzidane

Participant

April 12, 2024 at 10:13

Why i can´t upload file more than 8mb? I tried to change the sixe in .htacces file, but still not working

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#391373 Copied Theme version: 9.3.6

3 Answers

Rose Tyler

Support staff

April 12, 2024 at 10:50

Hello, Nedimzidane,

Thank you for reaching out to us with your concern. We understand that you are experiencing difficulties with uploading files larger than 8MB, and we apologize for any inconvenience this may be causing you.

The issue you are encountering may be related to server limitations set by your hosting provider. While you have attempted to adjust the file size limit through the .htaccess file, there are other settings that may need to be modified to allow for larger uploads.

To assist you further, we would recommend the following steps:

1. Contact your hosting provider and inquire if they have a maximum file upload limit in place that overrides your .htaccess settings.
2. Request that they increase the limit for you if it is within their policy to do so.
3. Alternatively, you can check the ‘php.ini’ file for the ‘upload_max_filesize’ and ‘post_max_size’ directives to ensure they are set to a value that accommodates your needs.

Best Regards,
8Theme’s Team

#391401 Copied

nedimzidane

Participant

April 12, 2024 at 12:45

Hi, ok, the size problem is solved, but now i have this problem, temporary file missed..

Files is visible for topic creator and
support staff only.

#391424 Copied

Rose Tyler

Support staff

April 12, 2024 at 13:28

Hello, Nedimzidane,

We hope this message finds you well. We would like to inform you that the issue you have encountered falls outside the scope of our theme’s support. Therefore, we kindly suggest that you reach out to your hosting provider and the WordPress support team for further assistance.

Best Regards,
8Theme’s Team

#391427 Copied
Tagged: best selling themes, file upload issue, size limit problem, solving upload issues, understanding upload errors, woocommerce file size, woocommerce themes
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