Problem with some of translations on Xstore

This topic has 6 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

  • Avatar: nordjylland1990
    nordjylland1990
    Participant
    October 17, 2023 at 17:41

    Hello!

    I’m using an Xstore Theme with WooCommerce – and I’m experiencing some small problems with translations of some parts of the theme. I’m primarily using polish language – and that’s the language of WordPress. However – even though I’ve used Loco Translate plugin for most of translations – there are still some items that still appear in english and I do really have no idea how to get them changed. Can I get a tip on how to translate all of the content in the theme?

    I’ve tried to look for those missing items in the theme files in WordPress panel, but I couldn’t find what I was interested in.

    Br

    Bartek

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 18, 2023 at 09:07

    Hello, Nordjylland1990,

    Thank you for contacting us and for using XStore.

    Could you provide temporary wp-admin access? We need to take a closer look at your settings.

    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

    Kind Regards,
    8theme team

    Avatar: nordjylland1990
    nordjylland1990
    Participant
    October 31, 2023 at 11:08

    Hello!

    I’ve provided access in the private content area.

    Looking forward to get an answer from you.

    Br

    Bartek

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 31, 2023 at 11:20

    Hello, Nordjylland1990,

    We appreciate your prompt response.

    1/ You need to rename https://prnt.sc/gvYUv0BmeCqN to xstore-pl_PL.po

    2/ Do not forget to find and translate strings for the XStore Core plugin.

    Kind Regards,
    8theme team

    Avatar: nordjylland1990
    nordjylland1990
    Participant
    November 10, 2023 at 10:23

    Hello!

    It doesn’t work out very well; I managed to fix most of the translations, but I still have some questions – I’ll put them in the private area.

    Br

    Bartek

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2023 at 12:57

    Hello, Nordjylland1990,

    Thank you for your response.

    This is the incorrect name https://prnt.sc/jW6DU7suGNAp As was previously mentioned, it is the reason for your problem. Please rename the file, or provide FTP access, so we can do this for you.
    Then you will be able to find and translate strings via Loco Translate.

    To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

    Also, check the Private Content area.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
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