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Problem with some of translations on Xstore

This topic has 6 replies, 2 voices, and was last updated 1 years ago ago by Rose Tyler

nordjylland1990

Participant

October 17, 2023 at 17:41

Hello!

I’m using an Xstore Theme with WooCommerce – and I’m experiencing some small problems with translations of some parts of the theme. I’m primarily using polish language – and that’s the language of WordPress. However – even though I’ve used Loco Translate plugin for most of translations – there are still some items that still appear in english and I do really have no idea how to get them changed. Can I get a tip on how to translate all of the content in the theme?

I’ve tried to look for those missing items in the theme files in WordPress panel, but I couldn’t find what I was interested in.

Br

Bartek

Please, contact administrator
for this information.

#370546 Copied Theme version: 9.1.14 WooCommerce version: 8.20

5 Answers

Rose Tyler

Support staff

October 18, 2023 at 09:07

Hello, Nordjylland1990,

Thank you for contacting us and for using XStore.

Could you provide temporary wp-admin access? We need to take a closer look at your settings.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

#370612 Copied

nordjylland1990

Participant

October 31, 2023 at 11:08

Hello!

I’ve provided access in the private content area.

Looking forward to get an answer from you.

Br

Bartek

Please contact administrator
for this information.

#372102 Copied

Rose Tyler

Support staff

October 31, 2023 at 11:20

Hello, Nordjylland1990,

We appreciate your prompt response.

1/ You need to rename https://prnt.sc/gvYUv0BmeCqN to xstore-pl_PL.po

2/ Do not forget to find and translate strings for the XStore Core plugin.

Kind Regards,
8theme team

#372107 Copied

nordjylland1990

Participant

November 10, 2023 at 10:23

Hello!

It doesn’t work out very well; I managed to fix most of the translations, but I still have some questions – I’ll put them in the private area.

Br

Bartek

Please contact administrator
for this information.

#373278 Copied

Rose Tyler

Support staff

November 10, 2023 at 12:57

Hello, Nordjylland1990,

Thank you for your response.

This is the incorrect name https://prnt.sc/jW6DU7suGNAp As was previously mentioned, it is the reason for your problem. Please rename the file, or provide FTP access, so we can do this for you.
Then you will be able to find and translate strings via Loco Translate.

To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Also, check the Private Content area.

Kind Regards,
8theme team

Please contact administrator
for this information.

#373324 Copied
Tagged: fix xstore translation, troubleshoot woocommerce xstore, woocommerce wordpress themes, woocommerce xstore solution, wordpress xstore problems, xstore theme translation, xstore translation issues
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