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Problem with Sticky Header is not working properly

This topic has 5 replies, 2 voices, and was last updated 1 minutes ago ago by Benz

Benz

Participant

February 28, 2025 at 16:38

Hi,

I have an issue with stickey header. It does not work completely on Front-end test. There is a transparenf gap on the top.

kindly see the attached image

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support staff only.

#435778 Copied Theme version: 9.4.8

4 Answers

Rose Tyler

Support staff

February 28, 2025 at 17:08

Hello,

Thank you for contacting us and for using XStore.

Your site is under maintenance mode, so we can’t check it.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

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Benz

Participant

February 28, 2025 at 18:21

Thanks. Posted in Private content

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support staff only.

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Rose Tyler

Support staff

February 28, 2025 at 18:35

Hello, Benz,

We appreciate your prompt response.

We have reviewed the functionality of the sticky header by accessing the website using the credentials you provided. However, we were unable to detect any issues.

Kindly check the matter on your end using the same credentials and let us know if you need any further assistance.

Private Content

Best Regards,
8Theme’s Team

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support staff only.

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Benz

Participant

February 28, 2025 at 18:45

Hi,

Appreciated your response. I’ve checked and it’s solved. Thanks for your kind support.

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