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Problem with Stock Display for Variable Products in the Theme

This topic has 2 replies, 2 voices, and was last updated 2 months ago ago by Rose Tyler

  • Avatar: Goran
    Goran
    Participant
    December 30, 2024 at 10:53

    I think the theme has an issue displaying stock levels when there is a single product variation, for example, color—the stock number is displayed correctly. However, when there are two variations, such as color and size, the stock number is not displayed. It works perfectly on the default WordPress theme. By the way, I import the data using WP All Import.

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    #429064 Copied Theme version: XStore_Theme_v.9.4.2
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 30, 2024 at 12:05

    Hello, Goran,

    Thank you for reaching out to us.

    1/ Please update theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and Core plugin https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    2/ Could you please provide the links to the products featured in your screenshots?

    3/ Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best regards,
    8Theme’s Team

    #429075 Copied
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