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Problem with template child - by Yuri - on WordPress WooCommerce support

This topic has 76 replies, 4 voices, and was last updated 9 years, 6 months ago ago by Eva Kemp

Yuri

Participant

March 31, 2015 at 12:27

Just needed to solve both on page and now I see that the site is completely broken ..

I activated the theme “child” works and has returned to work as before, but ..
Is it under the commission for PayPal and default tables WooCommerce?

#53534 Copied

Eva Kemp

Support staff

March 31, 2015 at 13:55

Hello,

Sorry, but your question concerning “the commission for PayPal and default tables WooCommerce” is unclear. Could you please clarify with more details?

Regards,
Eva Kemp.

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Yuri

Participant

March 31, 2015 at 14:54

Really !!? I am more than two days waiting for an answer and now I answer that !?

Please read the previous posts that I wrote something …….

#53603 Copied

Eva Kemp

Support staff

April 1, 2015 at 14:23

Hello,

You have a lot of Xmarket theme folders. It may cause a conflict.
Please remove other folders and keep only one child theme folder and reupload the parent Xmarket theme with the version 1.9.
We can do this for you. Please specify what child theme folder needs to be saved and the ones that can be removed.

Regards,
Eva Kemp.

#53858 Copied

Yuri

Participant

April 1, 2015 at 14:30

All files in the “child” template are needed, what went checking file by file and imprecidimble have left him alone … But with updating the style of “shopping cart”, “end buy” and others WooCommerce it has I lost ….

You will see that the style of the http://goo.gl/mmuBXj page is not the same to this other http://goo.gl/azhLpY and the only thing that changes is the product category …

#53864 Copied

Eva Kemp

Support staff

April 1, 2015 at 17:59

Hello,

May we reupload the theme?
Please specify what child theme folder should be saved (give the name of the folder).
Also confirm you have a back up of the files and database.

Thank you.
Regards,
Eva Kemp.

#54029 Copied

Yuri

Participant

April 1, 2015 at 18:50

The folder of the “child” template called “xmarket-child”
The folder of the “child” template called “xmarket-child”, and if I have daily backups and database every 1 hour.

#54044 Copied

Eva Kemp

Support staff

April 2, 2015 at 09:30

Hello,

I’ve updated the theme and deactivated the plugin “Woocommerce Product Disclaimer” which caused the issue with adding a product to the cart and information wasn’t updated.
Please clear your browser cache and check.

Thank you.
Regards,
Eva Kemp.

#54126 Copied

Yuri

Participant

April 2, 2015 at 13:51

Hello, I’ve seen the update and has solved some things after I adapted.

There are words that do not translate to Poedit and therefore would like to know where the text from the image below results: https://www.dropbox.com/s/jk7hjlci7pdjp1v/3.PNG?dl=0

Also I still can not load the plugin fee payment type .. is there That solution for this?

#54194 Copied

Brian Johnson

Member

April 2, 2015 at 14:07

Hello.
You may find these words in xmarket\wp-content\themes\xmarket\code\woo.php line 107.

With best regards
Brian Johnson

#54207 Copied

Eva Kemp

Support staff

April 2, 2015 at 14:09

Hello,

To translate the text in cart popup window you need edit the file:
wp-content/themes/xmarket/code/woo.php (lines 106, 108) and the file wp-content/themes/xmarket/woocommerce/loop/result-count.php.

I’ve activated the plugin “WooCommerce Additional Fees”. What problems are you experiencing with it?

Thank you.
Regards,
Eva Kemp.

#54209 Copied

Yuri

Participant

April 2, 2015 at 15:20

The “WooCommerce Additional Fees” plugin to be enabled makes the payment method “PayPal” disappears on page finalizing purchase, yet it is enabled in WooCommerce. This happens to me since the last update of the template and WooCommerce. (the author of the plugin has confirmed full compatibility with the new version of WooCommerce)

#54231 Copied

Eva Kemp

Support staff

April 2, 2015 at 15:44

Hello,

If you check this plugin with default WordPress theme you’ll see that PayPal method isn’t shown there too. So the problem is with the plugin and not the theme.
You should ask the plugin authors to check plugin work with default WordPress theme.

Thank you.
Regards,
Eva Kemp.

#54237 Copied

Yuri

Participant

April 6, 2015 at 04:01

Hi, I used a preconfigured for modal login and update the template is no longer plugin. It is change the text and link where I have indicated in the image.

https://www.dropbox.com/s/tsw64i2x1u5h9dt/modal-login.PNG?dl=0

The link is to replace “<php add_modal_login_link ();?>” (Without quotes)

You are allowed to modify this, thanks.

#54780 Copied

Eva Kemp

Support staff

April 6, 2015 at 19:30

Hello,

I’ve edited the file et-links.php and placed it in the child theme directory.
Please check the site.

Regards,
Eva Kemp.

#55052 Copied

Yuri

Participant

April 7, 2015 at 01:21

Great as this perfect.
I recently had to use a WooCommerce notice, but the blue bar disappears making it impossible cart you can place an order. How is this resolved?

https://www.dropbox.com/s/losn95h9oiqc5da/look.PNG?dl=0

#55097 Copied

Eva Kemp

Support staff

April 7, 2015 at 08:11

Hello,

As I see blue bar is shown:
http://storage4.static.itmages.com/i/15/0407/s_1428390567_6288253_0df7b0331b.png

Please clear browser cache and check again.

Thank you.
Regards,
Eva Kemp.

#55150 Copied

Yuri

Participant

April 7, 2015 at 10:14

Shown because I have disabled the notification WooCommerce, when activated will see it disappears, just like the picture shown above.

#55224 Copied
Eva Kemp

Support staff

April 7, 2015 at 13:41
Hello,

Please try to add this code in style.css of your child theme when notification is enabled:
```
.containerInner {
    margin: 33px auto !important;
}
```
Regards,
Eva Kemp.
#55320 Copied
Yuri

Participant

April 7, 2015 at 22:03

I must add it only when you are making a notification?

#55467 Copied

Eva Kemp

Support staff

April 8, 2015 at 11:48

Hello,

Cart block will be shown in the header with that code if you enable notification in Woocommerce > Settings.
If you don’t need notification enabled then the code can be removed.

Regards,
Eva Kemp.

#55579 Copied

Yuri

Participant

April 8, 2015 at 14:58

Hi, I just noticed another existing problem.
When I bought this template for the first time, I was including “LayerSlider WP” plugin and today, has left simply to function. On the plugins in the details of LayerSlider WP says:

“You need to authorize this site in order to get upgrades or support for esta plugin. Purchase a license purchase or enter an existing code.”

I would like to know how to fix this, thanks.

#55664 Copied

Yuri

Participant

April 8, 2015 at 15:18

I also had a problem when translating texts /code/woo.php algunso file

The size is not auto-adjust, look at the picture:
https://www.dropbox.com/s/uj1eeeh20htdeuf/tama%C3%B1o.PNG?dl=0

#55670 Copied

Eva Kemp

Support staff

April 8, 2015 at 16:46

Hello,

Please clarify what you can’t translate.
All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. The plugins can be downloaded from this link https://www.8theme.com/download-plugins/ . We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.

Regards,
Eva Kemp.

#55707 Copied

Yuri

Participant

April 8, 2015 at 17:38

I misunderstood your previous message, I used my code Xmarket purchase the plugin, but fails to activate.

I do not understand that I do to fix this, thanks.

Please, contact administrator
for this information.

#55727 Copied

Eva Kemp

Support staff

April 8, 2015 at 18:31

Hello,

The purchase code you provided is for the theme, and not for the plugin.
You don’t need to activate it. Activation only allows you to get automatic updates and support for this plugin, but new versions can be downloaded from our site:
https://www.8theme.com/download-plugins/
If you want to get support for LayerSlider plugin from the authors you need to purchase this plugin directly from the plugin author.

Regards,
Eva Kemp.

#55744 Copied

Yuri

Participant

April 8, 2015 at 20:04

In this case, if I have blocked plugin for not having a license code that I do? If you access the website you will see that the slider is gone

#55770 Copied

Eva Kemp

Support staff

April 9, 2015 at 11:53

Hello,

The problem was caused by the plugin WP Social Popup and Get Traffic. I’ve deactivated it and now slider is shown.
Please check.

Regards,
Eva Kemp.

#55924 Copied

Yuri

Participant

April 18, 2015 at 01:17

Hi, I have a little problem to translate text to Spanish, to translate, look what happens: https://www.dropbox.com/s/uj1eeeh20htdeuf/tama%C3%B1o.PNG?dl=0

I also have noticed that is still loaded WooCommerce template at checkout. Before the table was not. How this is arranged? https://www.dropbox.com/s/4hy4wca610x3keu/para8.PNG?dl=0

#57836 Copied

Eva Kemp

Support staff

April 20, 2015 at 08:25

Hello,

If you want to translate “Total” text in the Cart popup you need edit the file wp-content/themes/xmarket/code/woo.php (line 100).
Order page is configured by Woocommerce and was modified in a new update. You have to contact their support team concerning your query.

Thank you.
Regards,
Eva Kemp.

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