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Problem with template import – not exist

This topic has 12 replies, 2 voices, and was last updated 7 months, 1 weeks ago ago by Rose Tyler

Peter

Participant

May 16, 2024 at 09:56

Hi,
I wanted to import this template in the panel, but it is not there.
How can I import it – I need this exact one.
https://xstore.8theme.com/demos/home-banners/

#395437 Copied Theme version: 9.3.10

11 Answers

Rose Tyler

Support staff

May 16, 2024 at 10:08

Hello,

Thank you for getting in touch with us.

We would like to inform you that the homepage available at https://xstore.8theme.com/demos/home-banners/ was designed utilizing the WPBakery Page Builder. You can import this page by following the instructions provided in the accompanying video: https://youtu.be/wkIKN2IyEZI?feature=shared.
Also, please check this topic – https://www.8theme.com/topic/missing-home-banners-theme-on-import-demo-page/

Once imported, please navigate to your Dashboard, proceed to Settings, then Reading, and under ‘Your homepage displays’, select the imported Home page.

Should you require any additional support, please do not hesitate to contact us.

Best regards,
The 8Theme Team

#395439 Copied

Peter

Participant

May 16, 2024 at 10:17

I must import all pages in this way?
I would like to import everything in one go.

#395440 Copied

Peter

Participant

May 16, 2024 at 10:36

I did it according to the video, I pasted the link https://xstore.8theme.com/demos/home-banners/
but there is an error
Oops, it seems you used the incorrect request URL. Go to the demo and make sure that you copied the correct path to the page. Example: https://xstore.8theme.com/informations/

#395445 Copied

Rose Tyler

Support staff

May 16, 2024 at 10:37

Hello,

No, you must not.
Install Classic demo version https://prnt.sc/syIz3nnsx_IY , like shown in this video – https://youtu.be/UAlAkvoilfk , then go to Pages > Add new > import home-banners page – https://youtu.be/wkIKN2IyEZI
Dashboard > Settings > Reading > Your homepage displays > select the Imported Home page.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best regards,
The 8Theme Team

#395446 Copied

Rose Tyler

Support staff

May 16, 2024 at 10:38

Hello,

To assist you effectively with the issue you are experiencing with the page import, could you please provide us with the URL of your website along with temporary wp-admin access credentials? This will enable us to diagnose and address the problem more efficiently.

Best regards,
The 8Theme Team

#395447 Copied

Peter

Participant

May 16, 2024 at 10:46

ok, I import Classic version but still can’t import from this link:
https://xstore.8theme.com/demos/home-banners/
Still error

Please help

Please contact administrator
for this information.

#395448 Copied

Rose Tyler

Support staff

May 16, 2024 at 10:58

Hello,

We kindly request that you downgrade the PHP version on our server to 8.1.

Should the issue persist after the downgrade, we would appreciate it if you could provide us with FTP access to further diagnose and resolve the issue.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#395452 Copied

Peter

Participant

May 16, 2024 at 11:13

ok, I downgrade to 8.1 PHP

#395453 Copied

Rose Tyler

Support staff

May 16, 2024 at 12:17

Hello,

We’ve imported the page on your site. Please check.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#395458 Copied

Peter

Participant

May 16, 2024 at 12:40

Thanks.
I see that it is.
I will check other things and if I have any questions, I will write.

#395472 Copied

Rose Tyler

Support staff

May 16, 2024 at 12:42

Hello,

You’re welcome!

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#395474 Copied
Tagged: fix wordpress template problem, non-existent woocommerce template, template import problem, troubleshoot woocommerce import, woocommerce templates issue, wordpress woocommerce error
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