Problem with the category menu All Departments

This topic has 2 replies, 2 voices, and was last updated 2 months ago ago by Tony Rodriguez

  • Avatar: Erick
    Erick
    Participant
    January 30, 2025 at 01:12

    The All Departments Menu does not work for me, it does not give me a visual to be able to modify it

    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 30, 2025 at 07:49

    Hello, @Erick,

    Thank you for contacting us and for using XStore.

    1/ To better understand the issue you are experiencing, we kindly request that you record a video demonstrating your actions and the problem. Please upload this video to any file-sharing service https://wetransfer.com/ and provide us with the link.

    2/ Please describe your request in details what exactly you want or your desired goal for my better understanding.

    Furthermore, Please provide your site wp-admin access in private content area so we can take a closer look at your settings and help you.

    We appreciate your cooperation and look forward to resolving your query promptly.

    Best regards,
    8Theme’s Team

    Please contact administrator
    for this information.
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