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Problem with the galery lightbox in single product

This topic has 2 replies, 2 voices, and was last updated 1 years, 2 months ago ago by Tony Rodriguez

cherrycoding

Participant

October 9, 2023 at 21:32

Hi,
I have a problem with the galery in the single product page.
Click on the image and then it opens the lightbox but behind der are also images and the sliding functions doesnt work well.
Please help me with this.
Thanks

Please, contact administrator
for this information.

#369791 Copied Theme version: 9.1.14

1 Answer

Tony Rodriguez

Support staff

October 10, 2023 at 05:26

Hello, @cherrycoding,

It appears that you are using two lightboxes simultaneously, namely the lightbox from 8Theme’s theme and the lightbox from Elementor.

When used together, it appears as seen in this image:
https://www.veed.io/view/20ec10e5-4fea-48ad-a4dc-2de8617880f7?sharingWidget=true&panel=share

Unfortunately, it is not possible to use both of them at the same time.

To enable/disable the Lightbox for “Xstore” you can go to
Theme options -> WooCommerce (Shop) -> Single product builder -> Gallery -> Lightbox
https://gyazo.com/0d6e8fbcda83a9e806c13879fd123e00

To enable or disable the Lightbox for Elementor, you can go to the home page and click “Edit with Elementor” and follow the instructions in the video.
https://gyazo.com/71d3dbe2b1caeb6fcbda1290194dfc9c

Thank you for your understanding.

Best Regards,
8Theme’s Team.

#369793 Copied
Tagged: galery lightbox issue, single product lightbox problem, woocommerce lightbox solution, woocommerce product lightbox fix, wordpress lightbox troubleshooting, wordpress woocommerce themes
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