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Problem with the mobile menu display and expantion

This topic has 4 replies, 3 voices, and was last updated 9 months, 3 weeks ago ago by Andrew Mitchell

ziga32

Participant

March 4, 2024 at 14:55

I’m having problem with the mobile menu.
On homepage, categories show ok – https://i.imgur.com/3drAV1c.png
But when in a category, it only shows that category in the menu + SHOW ALL CATEGORIES above – https://i.imgur.com/6L7oOsB.png

And even if I click SHOW ALL CATEGORIES (Prikazi vse kategorije)
The minus icon jups to the middle of the menu and is unclickable – https://i.imgur.com/G796W93.png

What I wish for, is to have the same menu as on homepage, no matter where you are. How can I do that?

#385574 Copied Theme version: 9.2

3 Answers

Rose Tyler

Support staff

March 4, 2024 at 16:35

Hello, Ziga32,

Thank you for reaching out to us with your concern regarding the mobile menu behavior on your website.

To address the issue, we kindly ask you to navigate to the following location within your website’s dashboard: Theme Options > WooCommerce > Shop Elements > Categories > Advanced Mode. Please ensure that the Advanced Mode is set to ‘Off’. After making this adjustment, we recommend that you clear your website’s cache and then verify if the issue has been resolved.

Should the problem persist, we would request that you provide us with temporary administrative access to your WordPress dashboard (wp-admin) and FTP credentials. This will enable us to conduct a thorough investigation and explore potential solutions.

We are committed to ensuring a swift resolution to your concern and thank you for your cooperation.

Best Regards,
8Theme’s Team

#385593 Copied

ziga32

Participant

March 5, 2024 at 12:47

perfect, thanx!

#385699 Copied

Andrew Mitchell

Support staff

March 5, 2024 at 12:47

Dear ziga32,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#385700 Copied
Tagged: menu display problems, mobile menu issues, woocommerce mobile menu, woocommerce theme problems, wordpress menu expansion, wordpress woocommerce themes
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Problem with the mobile menu display and expantion

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