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Problem with the plugin Judge.me on Product Page

This topic has 4 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Tony Rodriguez

Kiki

Participant

February 23, 2023 at 16:16

Hi, I have a problem with the Judge.me plugin. The Review Widget it shows correctly only on the collection page but no in the product page. When I put the shortcode manually on the page it doesn’t seem to synchronize with the old reviews. Also it doesn’t show on the “review” tab (after description and additional information) on product page.

#347832 Copied Theme version: 9.0.4 WooCommerce version: 6.1.1

3 Answers

Tony Rodriguez

Support staff

February 24, 2023 at 06:46

Hello @Kiki,

We have confirmed that Judge.me is not included in the list of third-party compatible plugins. This creates a conflict and requires additional customization to resolve.

Please be aware that we cannot guarantee full theme compatibility with all third-party plugins. In some cases, additional customization may be necessary to ensure compatibility between the theme and plugin. Unfortunately, it is not possible for us to make the theme compatible with all existing plugins, and additional customization is outside the scope of our basic support.

Best Regards,
8Theme’s Team

#347864 Copied

Kiki

Participant

February 24, 2023 at 09:40

Thank you for your reply. Where can I find the list of third-party compatible plugins or just a list of the “star review” compatible plugins?

#347872 Copied

Tony Rodriguez

Support staff

February 24, 2023 at 14:49

Hello Kiki,

We have identified both are third party plugins (Judge.me) and (star review). We recommend that you do not use this plugin or contact the plugin support team for further assistance.

For a list of compatible plugins, please refer to the following link: https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546

We hope this information is helpful.

Best regards,
8Theme’s Team

#347909 Copied
Tagged: judge.me, plugin, problem, product page, solution, woocommerce, wordpress
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